Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Richy Sanchez on August 15, 2014, 08:50:19 PM
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I am using an ASUS tech K53T with windows 7. I recently moved files in my D and C drive. My computer ran out of power, so I pluged it and when i restarded the system a message in a black line user interface showd up. It said:
"QUKFZ is missing
Press Ctrl+Alt+Del to restart"
I restarded the computer many times, but nothing happened. I decided to start windows in safe mode but then the
"ASUS preload wizrd" message showd up. if I start this process, it will erase everything on my HD.
My questions are:
-What is QUKFZ? it must be really important since its stopping everything from working.
-Most importantly, is there any way of saving my precious files that are on my HD?
Any help is greatly appreciated.