Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: HP2 on December 11, 2014, 04:47:15 PM

Title: Internet not working
Post by: HP2 on December 11, 2014, 04:47:15 PM

Hi!
Classic problem: internet not working. But I think it is more than "classic".
I have an Acer Asipire 5742-6643 Laptop, and since 2 days, wifi AND wired internet connection isn't working. Windows says that the network I'm conected have internet access. But Google Chrome can't access internet (DNS_PROBE_FINISHED_NO_INTERNET), Malwarebytes can't update, Internet Explorer crash at startup. BUT Windows Update CAN update, and Bitdefender is ok too  ??? And I can Ping on command prompt

I scanned with Malwarebytes and Karpersky Rescue Disk. No threats

It happen after Bitdefender found a virus in a legit software (Babyware from Paradox). Coincidence?  ::)

Specs:
Acer Aspire 5742-6643
Windows 7
Intel Core i5-480M

Thanks!!!


P.-S.: English is not my native language. Sorry if I made mistakes  ;)

Title: Oops
Post by: HP2 on December 12, 2014, 01:37:49 PM

I'm sorry  :-\  posted on the wrong category. I re-posted here: http://www.computerhope.com/forum/index.php/topic,147869.msg920848.html#new

Sorry again