Computer Hope
Software => Computer viruses and spyware => Topic started by: roshaan_riaz on January 14, 2015, 09:07:17 AM
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My network is limited after I ran adwcleaner and cleaned some malware.
Please someone help
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Wow, don't provide so much information.... ;) ;D
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ohh my bad! ;D
I ran troubleshoot for network. It said "couldn't automatically bind the ip protocol stack to the network adapter". I have also tried reinstalling network adapter driver but nothing helped.
Tried some possible solution i found through googling. but issue was never solved.
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Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.
1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
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Did you try re-setting the modem? Disconnect the power supply for 30 secs or more.
Is this a desktop or laptop?
Please download MiniToolBox (http://download.bleepingcomputer.com/farbar/MiniToolBox.exe) to Desktop and run it.
(http://i424.photobucket.com/albums/pp322/digistar/MiniToolBox.png)
Checkmark the following boxes:
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- List content of Hosts
- List IP Configuration
- Lst Last 10 Event Viewer Errors
- List Users, Partitions and Memory Size
[/b]
Click Go and copy/paste the log (Result.txt) into your next post.
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I have tried resetting my modem. Internet is working fine on all other devices. It is laptop.
HP G62 Notebook PC
Intel Core i3 @ 2.27 GHz
4096 MB Ram
Windows 8.1 Pro
I also ran network troubleshooter. It said "can not bind IP protocol stack to network adapter".
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It looks like there is a problem with the WiFi adapter. Can you check this out?
Can you try hardwiring the laptop?
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Internet is also limited in wired. It is also saying same for ethernet connection.
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Please check you Device Manager to see if there are any yellow warning icons.
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There aren't any yellow sign in device manager.
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Finally I fixed the problem my doing some research. I found the solution here
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-couldnt-automatically-bind-the-ip-protocol/a2f074cf-be62-435e-b951-42dfbb9351c2?page=2 (http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-couldnt-automatically-bind-the-ip-protocol/a2f074cf-be62-435e-b951-42dfbb9351c2?page=2)
And here is the solution. It might save someone's alot of time.
It turns out there was some third party software inserting itself into my adapter settings.
Here's how I fixed it:
Go to Control Panel> Network and Internet > Network Sharing Center
Click 'Change adapter settings' in left pane.
Right click your adapter. Select 'properties'.
There will be a box headed 'This connection uses the following items.'
Uncheck anything that looks like it was installed by a third party (AVG, Avast, ZoneAlarm). In my case the culprit was 'HTC NDIS Protocol Driver' which was installed by my cell phone software (HTC). Since it might not be obvious what to uncheck, here is what I currently have checked in my working system that should not cause a problem:
KEEP THESE CHECKED:
Client for Microsoft Networks
QoS packet scheduler
File and Printer Sharing
Internet Protocol v6
Internet Protocal v4
Link-Layer Topology Discovery Mapper I/O driver
Link-Layer Topology Discovery Reminder
Uncheck everything else.
Go back to the Network and Sharing menu, disable and re-enable the adapter. That should work.
I hope it will help somebody. Thanks for your help. Cheers!
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Good work. Cheers.