Computer Hope
Software => Computer viruses and spyware => Topic started by: sissy on January 27, 2015, 07:26:45 AM
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I have a website hosted on Startlogic and it keeps getting hacked. I have changed my password and deleted all files and replaced with new ones that I have on my external hd. When trying to open my website Advast blocked it from opening so I ran a scan through http://sitecheck.sucuri.net. (Log also attached). But even after deleting all files it still scans with the same results. Is there anyway for me to find these and remove them without paying to have it done. Also I ran a scan on my computer Windows 8.1 with Malwarebytes Anti-Malware and the log is also attached. I wasn't able to download the other two as requested. One wouldn't allow me to download and the other was a dead link. Any help would be greatly appreciated. Startlogic is only suggesting hiring sitelock.
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It appears that the problem is not with your computer but with the website. You should have Startlogic fix it for you.
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Thank you so much for your reply! I've already asked but they singled me out and said it wasn't on their end it was on mine. Do you know of any way to figure out how they're getting into my website? This is about the 6th time this has happened. I don't think it's my computer because I've scanned it with everything I can think of. I've gotten a couple of adware and removed pup, whatever that is - but it's showing it's clean now with running 3 different anti virus and malware programs. Thanks again for your response. :)
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I wasn't able to download Adwcleaner yesterday. Could you take a look at this attachment and see what you think? I'm not sure if I should clean or not?
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Yes, clean it.
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Your comment has been removed. Please do not post malware advice, or post here in the malware forum, unless you need help.Dave.