Computer Hope

Software => Internet browsers => Topic started by: dumply on May 24, 2015, 04:06:29 AM

Title: Internet Explorer browser won't open
Post by: dumply on May 24, 2015, 04:06:29 AM

The last week I've been unable to open Internet Explorer, the page starts to load then a box pops up 'Internet Explorer has stopped working.  A problem caused the program to stop working correctly.  Windows will notify you if a solution is available'.  Chrome, Firefox and Avant browsers all work fine.  I've tried System Restore 3 times but that keeps telling me that it could not access a file, an unspecified error occured during system restore.  I've tried system restore through Safe Mode but that says 'some files are missing - your Windows installation or recovery media will provide these files' but I havnt got an installation disc.  Don't know what to try next.

Title: Re: Internet Explorer browser won't open
Post by: patio on May 24, 2015, 04:29:30 AM

See Here... (https://support.microsoft.com/en-us/kb/318378)

Title: Re: Internet Explorer browser won't open
Post by: dumply on May 24, 2015, 06:21:56 AM

Can't click on tools etc. as its all greyed out

Title: Re: Internet Explorer browser won't open
Post by: patio on May 24, 2015, 12:39:54 PM

Where do the instructions say clik on "Tools" ? ?