Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: computerlostk on June 04, 2015, 11:17:35 AM
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I'm going to try to make this sound as less complicated as possible. I have a hp all-in-one pc that originally came with win 7 pro oa (according to my coa sticker located on the bottom of the computer). I am currently using win 7 home, and it is giving me some problems such as not loading my integrated webcam and keyboard drivers. When I go to device manager, I can see the drivers, but the software is nowhere to be found on my computer. I am also getting "windows 7 not genuine errors" and a black screen b/c my product key is not valid with win 7 home. I guess my question is, is there any place I can get a valid and real copy of win 7 pro oa (x16-96076) for free and redo my computer using my product key that I already have?
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No free locations to get it. Only option I can think of is that if the Windows 7 Pro key is real, you can use someone elses Windows 7 Pro installation disc and then use your key vs theirs to install clean with a genuine key.
It sounds like you bought this system used and inherited problems with the purchase. Its very strange that a system with a genuine 7 pro key would have been installed with a non genuine Windows 7 Home Premium. So I question if the Pro key is any good. :-\
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This link is from Microsoft
How to Tell if product key is real. (http://www.microsoft.com/en-us/howtotell/software.aspx)
Let me guess.
The owner crashed the system and used a Windows 7 Home to fix it.
And he did not fell you. :(
You will have to find the drivers on the web site of the maker of the computer.
Sad to say, most PC makers no longer include the Windows install DVD.