Computer Hope

Software => Internet browsers => Topic started by: aparkr on June 11, 2015, 08:41:10 AM

Title: Cannot display google.com page???
Post by: aparkr on June 11, 2015, 08:41:10 AM

I am not sure if this is malware or not causing the glitch.. when I try to access google.com on IE 8, IE cannot display the page? but will display yahoo.com, bing.com, dogpile.com, etc but not google.com??
When I run chrome all sites appear, as well as firefox too. Btw, I am running windows xp.
HELP?

                              Liz

Title: Re: Cannot display google.com page???
Post by: DaveLembke on June 11, 2015, 12:45:44 PM

Try getting to google via IP vs DNS of the URL. Place this IP into your browser and press enter and see if you get to google.

216.58.219.228

If this fixes it then I would look at your HOSTS file to see if there is an entry for www.google.com pointing it to 127.0.0.1 etc

Title: Re: Cannot display google.com page???
Post by: soybean on June 11, 2015, 06:06:35 PM

Quote from: DaveLembke on June 11, 2015, 12:45:44 PM

Try getting to google via IP vs DNS of the URL. Place this IP into your browser and press enter and see if you get to google.

216.58.219.228

If this fixes it then I would look at your HOSTS file to see if there is an entry for www.google.com pointing it to 127.0.0.1 etc

But, Dave, he said all sites display in Chrome and Firefox.  If the HOSTS file was blocking google.com, it would block it for any or all browsers.

Title: Re: Cannot display google.com page???
Post by: DaveLembke on June 12, 2015, 06:20:12 AM

Quote

But, Dave, he said all sites display in Chrome and Firefox.  If the HOSTS file was blocking google.com, it would block it for any or all browsers.

My mistake in missing this detail.

Quote

When I run chrome all sites appear, as well as firefox too.

I was interrupted in the middle of reading and answering to this.  Soybean is correct about this. I did a quick google search for IE8 and Google issues and found this which might help. Curious if you can still get there via IP vs URL by using 216.58.219.228 to see if its a DNS issue with IE8.

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_7/cant-open-google/efdda05d-dbfc-44df-9c7a-d95b92cdd057

Title: Re: Cannot display google.com page???
Post by: aparkr on June 13, 2015, 09:37:44 AM

I reset the TCP/IP automatically using, the auto fix below for windows xp. It worked, was able to access google, but then 1 hour later after using firefox, went back to IE, and same problem with google?? What Gives?


You can try to reset TCP/IP if you have Internet connection issues. This article describes two ways to reset TCP/IP. To reset TCP/IP automatically, go to the "Fix it for me" section. If you would like to reset TCP/IP manually, go to the "Let me fix it myself" section.


Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

For Windows 8.1, Windows 8, Windows RT, Windows 7, Windows Server 2012R2, Windows Server 2012, Windows Server 2008R2
Microsoft Fix it 20140 Fix this problem

For Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003
Microsoft Fix it 50199 Fix this problem

Title: Re: Cannot display google.com page???
Post by: patio on June 13, 2015, 04:49:48 PM

So it's fixed...or not ? ?

Title: Re: Cannot display google.com page???
Post by: xulaokeri on July 11, 2015, 07:38:39 PM

For Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003(http://goo.gl/646Xm0)

Title: Re: Cannot display google.com page???
Post by: patio on July 11, 2015, 08:19:56 PM

Quote from: xulaokeri on July 11, 2015, 07:38:39 PM

For Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003(http://goo.gl/646Xm0)

HuHH ? ?