Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: alabama on June 13, 2015, 11:13:06 AM
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Have a cheap Acer Aspire one 722 netbook with windows 7 that belongs to one of my granddaughters.
It has become extremely slow slow. I figured a lot of junk files and no maintenance. Ran Kaspersky twice and had no problems. Then removed junk files and browsing history. During defrag harddrive after several minutes it shut the pc off. Retried again with same results. Then ran disc check and repair and same thing happened. Went to system restore,
tried that twice, both failed. Figured it was time for a recovery to factory condition. I had made a system image on a usb flashdrive when I purchased it for her. Followed all instructions. When it reach "Installing Windows Files" that shut the pc off. Tried again 3 times with same results. Removed flashdrive, reset bootup and started it up. Went back to advanced recovery and choose option 2, recovery from pc harddrive. All went well untill it reached, "Setup is
Starting Services" I then got a message, "Windows could not finish configuring the system. To attempt to resume
configuration restart the computer". I have restarted 8 times. Sure could use some help.
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Sounds like the HDD is toast...DLoad and run the manuf. diags. on it ...
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You may have multiple issues.
The times when it shut off while doing things sounds like it might be an overheating issue so make sure the air vents are clear of dirt & lint and make sure the fan is running. Overheating might have been why it was running slow as well.
Your current install issue could very well be caused by the hdd so follow patio's advice for that.
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Thank you both for the help. Will let you know how I make out.
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same problem to me.. waiting for good answer
Generic answer. When several attempts have been made to restore a PC to factory settings fail, the course is almost always hardware and Hard Drive in particular.
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Why are you quoting someone who didn't contribute ? ?
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My bad. :-[