Computer Hope
Hardware => Hardware => Topic started by: Siberian on August 29, 2015, 11:12:17 PM
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My computer keeps unsuspectingly shuts down. Just all of a sudden, like being unplugged. At first thought it was overheating so I added a fan, no difference, then I got a new power supply 650W, no difference at all. It's beyond warranty, but I have lifetime 24/7 tech support. They told me to bring it up in DOS only and see if it shuts down.... it never did; was on for a solid week...called them back and they said it had to be a software problem or to call windows. I Noticed in Windows 7, did not have this issue, Windows 8 it started doing this, upgraded to Windows 10 still shutting down.
I am to the point of seeking help on internet which is confusing me even more because everywhere I look the answer seems to be it's the motherboard.
Here are my current specs:
CPU
• 64bit AMD® Phenom II CPU.
Hyper Transport Bus
• HyperTransport 3.0 supporting speed up to 2.6GHz
Chipset
• AMD® 760G and SB710 Chipset
Main Memory
• Supports four unbuffered DIMM of 1.5 Volt DDR3 800/1066/1333/1600*(OC) SDRAM, 16GB Max
Slots
• 1 PCI Express x16 slot (PCI Express Bus SPEC V2.0 compliant)
• 1 PCI Express x1 slot
• 2 PCI slots, support 3.3V/ 5V PCI bus Interface.
On-Board IDE
• One IDE port by AMD® SB710
- Supports Ultra DMA 66/100/133 mode
- Supports PIO, Bus Master operation mode
- Can connect up to two IDE devices
On-Board SATA
• 5 SATA II ports by AMD® SB710
• 1 eSATA II port by AMD® SB710
- Supports storage and data transfers at up to 3Gb/s
RAID Function
- SATA II 1~5 support RAID 0, 1, 0+1 or JBOD mode by AMD® SB710
Audio
• Chipset integrated by Realtek® High-End Audio chipset
- True Blu-ray Audio Support
- Flexible 8-channel audio with jack sensing
- Compliant with Azalia 1.0 Spec
LAN
• Realtek PCI-E GbLAN controller 8111DL
- Integrated Fast Ethernet MAC and PHY in single chip
- Supports 10Mb/s, 100Mb/s and 1000Mb/s
- Compliance with PCI-Express Bus specification v1.0a
Internal I/O Connectors
- ATX 24-pin power connector
- ATX 4-pin 12V CPU power connector
- CPU x 1 / System x 1 FAN connectors
- CD-in connector
- Front panel audio connector
- Front panel connector
- Chassis intrusion switch connector
- 3 x USB 2.0 connector support additional 6 ports
- 1 x Floppy disk drive connector
- 5 x Serial ATA II connectors
- 1 x ATA133 connector
- 1 x SPDIF-out connector
- 1 x Serial port connector
- 1 x Parallel port connector
- Clear CMOS jumper
- OC Switch
- 1 x TPM module header
Back Panel I/O Ports
- 1 x PS/2 keyboard or mouse
- 1 x 6 in 1 audio jack
- 6 x USB 2.0 ports
- 1 x RJ45 LAN jack
- 1 x eSATA port
- 1 x DVI-D port
- 1 x Graphic Card port
- 1 x HDMI port
I just want to find a motherboard comparible to this one preferrably with the processor installed allready....see them all over Ebay.....
Or, if possible FIX THE PROBLEM
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Does it shut down when in the middle of games and/or using it or you walk away and it shuts down?
If you walk away and it shuts down then it might be power management for windows set to sleep, hibernation, etc if not in use to where with incorrect driver etc you can have your system crash instead of going to sleep etc.
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When I am using it, not just games.... but writing an email, etc. whatever.... bought new power supply... increased wattage to 650.... no difference
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Also, little odd.... don't ever remember it doing it in win7..
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What OS are you using?
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Currently os 10