Computer Hope

Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: TheTwister on January 15, 2016, 09:47:00 AM

Title: computer error
Post by: TheTwister on January 15, 2016, 09:47:00 AM

Hi there,

Sorry if this is the wrong place to post this...

Every now and then my computer restarts its self and then whilst it goes through the bios this error appears see attachment.
Anyone knows what it means and how It can be fixed. I have been thinking its the PSU or RAM on he computer.

The computer has also had a 0cx000021a blue screen in the pass also.

Looking at the event viewer log  there  is an DistributedCOM 10016 error  at the time it happened.


Any ideas what it could be?

Title: Re: computer error
Post by: patio on January 15, 2016, 09:50:43 AM

No attachment included...

Meanwhile...see here... (https://msdn.microsoft.com/en-us/library/windows/hardware/ff560177%28v=vs.85%29.aspx)

Title: Re: computer error
Post by: TheTwister on January 15, 2016, 09:55:46 AM

oops! there we are :)

[attachment deleted by admin to conserve space]

Title: Re: computer error
Post by: patio on January 15, 2016, 10:15:03 AM

Laptop or desktop ? ?

You may want to replace the CMOS  battery.....Part #CR2032....available anywhere...

Title: Re: computer error
Post by: TheTwister on January 15, 2016, 10:17:04 AM

It is a desktop.
Hm okay, wouldn't have thought it was the battery. What made you think it could be that?

Title: Re: computer error
Post by: patio on January 15, 2016, 10:19:33 AM

The boot option error...

Title: Re: computer error
Post by: TheTwister on January 15, 2016, 10:23:34 AM

Right interesting, I will get one and see.
It restarts when the computer is doing a lot of work (rendering).

What gave it away that it is defiantly the battery that's what interests me.

Title: Re: computer error
Post by: patio on January 15, 2016, 10:31:18 AM

You will know right away...

Title: Re: computer error
Post by: TheTwister on January 15, 2016, 10:31:48 AM

I don't know

Title: Re: computer error
Post by: TheTwister on January 19, 2016, 08:07:23 AM

I am still having the same problem :/ after putting a new battery in.

Title: Re: computer error
Post by: patio on January 19, 2016, 08:14:52 AM

Is the bios boot error gone ? ?

Title: Re: computer error
Post by: TheTwister on January 19, 2016, 09:09:26 AM

its still there - nothing has changed

Title: Re: computer error
Post by: TheTwister on January 20, 2016, 05:32:04 AM

Not sure if it is the bios boot new battery is in place.

However this blues screen has now come up saying Unexpected_Store_Exception

Title: Re: computer error
Post by: Allan on January 20, 2016, 05:51:44 AM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)? The errors you are getting are rarely spontaneous - they are typically caused by a recent change of some sort.

2) Do you have either a disc image or a restore point from before the errors began to which you can return?

3) Have you tried safe mode? If not, please try it and see if the bsod's occur while running in ssafe mode.

Title: Re: computer error
Post by: TheTwister on January 20, 2016, 09:10:02 AM

I think it might be the  RAM or Disk the computer had a Critical Process Died error now

Title: Re: computer error
Post by: patio on January 20, 2016, 09:26:13 AM

Was this a Company PC ? ?
I just re-visited your screenshot and it looks like it may be attempting to boot to a network...

That can also be turned off in the BIOS...

Title: Re: computer error
Post by: TheTwister on January 20, 2016, 09:51:03 AM

Yeah it is a company PC. I'm having trouble troubleshooting it.

Title: Re: computer error
Post by: patio on January 20, 2016, 10:03:36 AM

1st things 1st then....In BIOS dis-able the option to boot to LAN/network...let's see what happens.

Title: Re: computer error
Post by: TheTwister on January 21, 2016, 02:31:54 AM

Ah okay, but then we wont be able to connect to the LAN... which we need too

Title: Re: computer error
Post by: patio on January 21, 2016, 07:14:15 AM

What LAN ? ?

Title: Re: computer error
Post by: TheTwister on January 21, 2016, 07:32:48 AM

"In BIOS dis-able the option to boot to LAN/network...let's see what happens."

Will disconnect connection to our network?

Title: Re: computer error
Post by: patio on January 21, 2016, 07:55:26 AM

No.

Title: Re: computer error
Post by: TheTwister on January 22, 2016, 02:36:13 AM

astrovidhi08, I have added a new CMOS battery .