Computer Hope

Software => Computer software => Topic started by: joodyanne on July 06, 2016, 06:08:00 PM

Title: <winmail.dat>
Post by: joodyanne on July 06, 2016, 06:08:00 PM

Iam using Mozilla Firefox, Windows 7 and Microsoft Outlook 2010

Could you tell me why this appears on all the emails which arrive at other addresses please

<winmail.dat>

Judy

Title: Re: <winmail.dat>
Post by: Salmon Trout on July 07, 2016, 12:17:33 AM

Outlook sends the winmail.dat file if you have selected Rich Text formatting for outgoing emails. See here

https://support.microsoft.com/en-gb/kb/278061

Title: Re: <winmail.dat>
Post by: joodyanne on July 07, 2016, 12:27:58 AM

I have just read the support file you sent - you mentioned "outgoing emails" - the thread mentioned "incoming emails" - so how do I change RTF on outgoing emails please?

Title: Re: <winmail.dat>
Post by: Salmon Trout on July 07, 2016, 12:47:01 AM

Your outgoing emails are other people's incoming emails. You said these contain <winmail.dat>. This is because your Outlook is set to use Rich Text format for outgoing emails (ones you send out). To change outgoing mail format in Outlook 2010:

1. File
2. Options
(http://gilsmethod.wpengine.netdna-cdn.com/wp-content/uploads/2010/04/changethedefaultemailformatinoutlook2010_thumb.jpg)
3. Mail
4. Compose Messages in this format: (Choose HTML or Plain Text)
Unless you want your messages to look like you did them on a typewriter, choose HTML
5. OK to save default email format.
(http://gilsmethod.wpengine.netdna-cdn.com/wp-content/uploads/2010/04/changethedefaultemailformatinoutlook2010a.jpg)

Title: Re: <winmail.dat>
Post by: joodyanne on July 07, 2016, 12:59:22 AM

Thanks for the detailed reply.   Strnage tho, as that how it was already set?

Title: Re: <winmail.dat>
Post by: Salmon Trout on July 07, 2016, 01:24:05 AM

I believe the <winmail.dat> is seen if the sender's Outlook is set to send RTF messages, and the receiver's email client cannot handle them, so maybe it only affects some of the people you are sending emails to. If you are in a corporate situation, maybe some of your contacts have had some kind of upgrade or change, or your (or their) the IT systems have been altered.

Title: Re: <winmail.dat>
Post by: joodyanne on July 07, 2016, 01:37:38 AM

Mainly emails to my daughter, she thought I was sending a virus lol
But they show on my emails from her.     I'll ask her anyway.