Computer Hope

Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: yuwej on July 15, 2016, 06:45:26 AM

Title: Windows 10 help
Post by: yuwej on July 15, 2016, 06:45:26 AM

Recently I wiped my PC clean, but when it asked me to do the basic settings, date/time etc. My mouse and keyboard didn't work so I tried to reset it again but then this time there was an error so i restarted my PC but now my PC has a blank/black screen when starting up and basically stuck in a boot loop
If anyone has any idea please let me know how to fix :)
-Was running windows 10
-ASRock motherboard
I will find out my system specs tomorrow, it's pretty late right now.

Title: Re: Windows 10 help
Post by: DaveLembke on July 15, 2016, 09:17:45 AM

Do you have recovery media to repair Windows or install fresh OS again?

Title: Re: Windows 10 help
Post by: yuwej on July 15, 2016, 09:20:12 AM

Don't exactly know how to do that if i can't really access windows, but I can go through BIOS.

Title: Re: Windows 10 help
Post by: Allan on July 15, 2016, 09:22:34 AM

How and why did you "wipe your PC clean"? And what was your intent regarding getting a new OS installed?

Title: Re: Windows 10 help
Post by: yuwej on July 15, 2016, 09:28:50 AM

Using the Windows 10 reset in settings, and I did it because well long story short, PC had been crashing, possibly due to a virus (could have used a program, but just to be sure)