Computer Hope
Hardware => Hardware => Topic started by: chipsjoint1 on August 22, 2016, 04:47:50 PM
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???Ok people some please help me with this one, i have this model of laptop i brought 2nd hand couple months ago .i had no problems what so ever with this other than thermal paste but its a decent lap even tho it is a few years old, abotu a month ago i turned the computer one after it had been down for a day or so then i noticed that the touchpad/mouse was acting very strange in the since it willnot move like its supposed to when i put my finger on the touchpad the icon acts like its been shocked or something will not move at all. ok now this is what ive done:upgraded drivers=nothing, downloaded synaptics pointer software=nothing,upgraded OS (windows10)=nothing,i have been looking ecerywhere to either find out what happend or how i can fix it,one more thing,just before touchpad went all screwy i needed to apply thermal paste cause cpu was running hot but all good with that now.so any help or pointers would be greatly appreciated:gateway fx 7808u gamer laptop. :'(
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First of all, stop consulting with the person that told you thermal paste would solve a heat problem in a laptop.
Can you use your laptop with the keyboard?
Have you tried a USB mouse?
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Its likely the touchpad connector jack got dis-lodged in the tear down...
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Thanks for the responds, yes i have been using a usb mouse with it but that suck cause i know i can get this touchpad to work,and you say tear it down i would love to if i had the correct why to do it,any pointers?
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you say tear it down i would love to if i had the correct why to do it,any pointers?
Patio is not suggesting you tear it down, but rather that something was connected improperly when the system was taken apart to re-paste the CPU.
Given this response I'm leaning towards your Application of thermal paste being the culprit. What exactly did you do to "Apply" thermal paste?
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The touchpad incident happens before i replace the thermal paste but its a start,i would like to take it apart if all fails but before i do i would like to think i have exhausted all other options.
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Go to eBay and search for:
Gateway 7808u fx laptop touchpad
This may help with price and what it looks like.
Also Google:
Gateway Touchpad Replacement
That should bring up some videos.
Also:
http://www.talklocal.com/blog/2013/01/s/computer-repair/gateway-touchpad-replacement/
Since Gateway touchpads are delicate items, misuse of the touchpad or even just normal wear and tear can cause the touchpad to malfunction. For some people, it may be easier just to replace the Gateway touchpad rather than the whole computer. Warning: The process of replacing the touchpad is somewhat complicated, and you should be very careful in handling laptop parts. If you feel uncomfortable at any point during your Gateway touchpad replacement, ..... connect you to a trained IT professional to help you with this task.
This suggests that it may not be your fault, but the fix might not be fun.
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Ok got the answers needed to go on,thanks for the info just to clarify computer was running hot prior to changing thermal paste, but it did stop working prior to me changing the paste.i thought that the heat sometimes can cause problems so once(i thought)i put new paste in there i would be ok but either way the quote you posted did help and i have done search for the repair method but couldn't find anything but once again thanks i will keep you guys posted on process for future reference. ;D
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I would take it to a local shop and get a repair estimate and go from there...
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Ok found one on ebay not to much and i really dont mind doing the necessary repair,something tp do but how can i reallymake sure this isn't a software or any other problem before i embark on this repair?and of course not would i bring this to local repair shop when i could possibly do it myself,not to say i dont appreciate the suggestion.
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Where are the drivers from ? ?...any Yellow !!'s in Device Manager ? ?
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And now he wants to know how to make sure it's not a software problem.
The answer is you get a diagnostic CD or USB stick that will boot up and use the generic set of drivers for the system.
One can look up Linux live bootable CD.
So you boot it up and next and see if the touchpad works any better or worse.
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Thanks for the driver info,no there is not a yello icon in the device manager, hey would hirans work for that live cd or should i just seek the linux version?
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chipsjoint1, in your case use a Linux CD that works in graphical mode.
Three top choices are:
Knoppix
Puppy Linux
Ubuntu
The above systems have drivers that are different from Windows.
The objective is to boot from one of these and see how the touchpaper works. If the hardware still has issues, then conclude that it is not about software.