Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: alan9692 on October 31, 2016, 01:06:55 PM

Title: windows wont install computer restarts (solved)
Post by: alan9692 on October 31, 2016, 01:06:55 PM

ok so not sure if this is in the right place but, i am trying to fix a computer for a family member somehow they corrupted their os(i think) and the computer wouldn't boot properly(it only had like 4 processes running and only 2 or 3 services started). i wiped the hard drive to reinstall the os unfortunately every time i put the boot disk in the computer starts loads windows files says starting windows goes to a blank screen with the blinking _ line then restarts and dose it again. i then tried loading windows from a usb drive but it does the exact same thing. i also reset the bios to defaults.i also tried using the built in windows recovery and built in reset to purchase state. nothing helped they may not have been even working as i could not notice a differance at all. any ideas?

the computer is a laptop GATEWAY NV79 INTEL CORE I3 330M 64 BIT

THANKS IN ADVANCE

Title: Re: windows wont install computer restarts
Post by: patio on October 31, 2016, 01:12:16 PM

I've seen Gateways that will only take the Gateway restore CD's for a re-install...

Have you tried that ? ?

Title: Re: windows wont install computer restarts
Post by: alan9692 on October 31, 2016, 01:14:04 PM

no waiting for it in the mail i figured it would say something indicating i needed their recovery disk if that was the case

Title: Re: windows wont install computer restarts (solved)
Post by: alan9692 on October 31, 2016, 01:28:54 PM

figured it out found a recovery partition to reinstall.

Title: Re: windows wont install computer restarts (solved)
Post by: patio on October 31, 2016, 02:14:28 PM

That was gonna be my next suggestion...Glad yer fixed up...