Computer Hope
Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: xerxerus on May 09, 2017, 10:07:03 AM
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Hello. I have been having this problem for about 3 months now, I already tried to fix it in the past without success, but right now im determined to fix this no matter what.
My issue is that whenever i play a game(happens in almost all games, mostly graphic heavy) and there is a loading screen, there is a big chance that my pc will shut down completely and turn itself back on.
I can replicate this with 100% efficiency by going into main menu in Rocket League, start searching for a match AND browse through the menu while its searching for a match. Thats a 100% reboot.
(Video of this as Video1 (https://youtu.be/BQIsKJLhQNs?t=10s))
This also means that it is definitely not caused by high temperatures, since i can replicate this right when i start PC.
I tried to do a stress test, my PC didnt crash during that.
I do not get any BSOD or Minidumps.
Event viewer lists this as Critical Error Event 41, Kernel-Power, Category 63
This NEVER happens to me while playing CSGO.
There are some things going on with my PC that MIGHT be connected so i will include them:
Whenever i start my pc, windows boots normally, then all devices power out for a second and it boots for the second time (Video1, after reboot, 1:30 (https://youtu.be/BQIsKJLhQNs?t=3m38s))
-->Weird thing is, if i UNPLUG my PC, plug it back and then start the PC, it boots normally.
PC is making a weird noise when booting up (sometimes when loading something) (Video3 (https://youtu.be/0jYae6NhIUs))
PC Specs:
CPU: AMD FX-6300
GPU: Gigabyte Nvidia GeForce GTX 660
Motherboard: GIGABYTE GA-78LMT-USB3
PSU: Corsair VS450
RAM: 1x8GB
Windows 10 x64
Video 1: https://youtu.be/BQIsKJLhQNs
Video 2: https://youtu.be/0jYae6NhIUs
sorry for potato quality..
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Update(Potentional fix):
Hello, so i tried many things to fix this problem, including: - Unpinning google chrome from taskbar
- Installing new version of ViaHD audio drivers
- Reinstalling chipset driver(same version)
- Lighty blowing into a random pile of dust in my pc
- Shutting the pc down while holding Shift key
One of these things fixed it for me, I dont get crashes even if i try to.
Maybe someone with more knowledge can tell which of these things was most likely to fix it.
PS: Running without a crash for 3 days, hopefully wont be happening anytime soon.
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Did your computer ever restart randomly when doing generic tasks like web browsing or just on idle?
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Have you ever opened your PC to do a thorough cleaning? If it still have a lot of accumulated dust inside it, that might be causing overheating.
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I would expect the solution was one of the drivers you reinstalled. Cleaning out the dust didn't hurt but you already eliminated overheating and typically that manifests as a BSOD of some description from an overheating card.
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I would expect the solution was one of the drivers you reinstalled. Cleaning out the dust didn't hurt but you already eliminated overheating and typically that manifests as a BSOD of some description from an overheating card.
Based on his comment about cleaning - "Lighty blowing into a random pile of dust in my pc" - , I had some doubt about the thoroughness of the "cleaning". Sounded to me like he might have just blown some air from outside the computer through a vent.