Computer Hope

Internet & Networking => Networking => Topic started by: jayroc1 on July 18, 2017, 09:12:16 AM

Title: Access Denied/ Invalid URL
Post by: jayroc1 on July 18, 2017, 09:12:16 AM

I'm getting two different messages when I try to log onto banks

Either Invalid URL or Access Denied

I've cleared my cache/cookies, done the command prompt dns wipe, run Chrome in Incognito, reinstalled it, still nothing.

What more can I do? Any help is appreciated!

Thanks

Title: Re: Access Denied/ Invalid URL
Post by: DaveLembke on July 18, 2017, 11:11:07 AM

Contact your local bank and work with their free IT services to clear this up.

Title: Re: Access Denied/ Invalid URL
Post by: jayroc1 on July 18, 2017, 11:15:41 AM

I have contacted them and it's nothing on their end. Is this a router issue?

Title: Re: Access Denied/ Invalid URL
Post by: Geek-9pm on July 18, 2017, 12:07:56 PM

Are you able to enterother accounts that use secure connection?
Simple test:
Create a new user account.
Log into the new account.
Then go to any web page taht ought to have secujrity enabled, such as:
 paypal.com
 bankofamerica.com
 schwab.com

The purpose here is to see if there might be some kind of virus present taht is trying to intercept your secure connections. Using a new usere and a new URL might throw off the virus and reveal there3is some kind of secureity problem.
No, his does not alwasy work. Just a girst step to see if there is some kind of unusual behabor.

Title: Re: Access Denied/ Invalid URL
Post by: jayroc1 on July 18, 2017, 12:16:26 PM

Made a new user with still no luck. I'm scanning my computer for malware at the moment