Computer Hope
Hardware => Hardware => Topic started by: kurplegirl on December 09, 2005, 09:29:50 AM
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hi i hope someone can help me i have a compaq deskpro pc and want to change the harddrive in it i got it open but cant figure out how to get the harddrive out to replace it, i have contacted compaq but they say they cant help me unless i pay for help because the pc is out of warrenty so i dont want to pay for this pc is not mine and my friend doesnt want to pay either can you please help this is the hardest pc i have ever tryed to work on thanks and have a great day
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It would help to have a model number.
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And, once you have the model #, you can also download (for free) step-by-step installation and troubleshooting instructions from HP here: http://welcome.hp.com/country/us/en/support.html
If you have any problems with the procedure, tell us exactly what happened and give us details on the drives and your PC. Otherwise it's guesswork.
Dell
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its a compaq deskpro en system with windows 98 i cant get inside ti didconnect the harddrive and install a new one i got thee outer side off and can see the internals inside i need a manual to show me how to get the harddrive out and i ahve been to that web page and it doesnt help me
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that was suposed to of said dic conecct the harddrive
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well i cant type at all it was to say disconnect harddrive
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So you are replacing the whole hard drive? I am assuming you know what a hard drive looks like:
Please note when you change the hard drive you will have no OS or any old data on it anymore:
Removing the Hard Drive: Notice the a gray long cable that connects to both a CD ROM and to a hard drive. You have to unplug everything first of course.
Then you need a scre driver to remove 4 screws on the hard drive. They are located on the sides of the hard drive. Be gental as if you break a screw it can be very hard to remove it. There are 2 on each side
If sucessful the drive should easily slide out
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well yes i know what the hardrive looks like and how to change them i just cant get this one out i have the cover off the pc but i cant get to the screws on the other side of the hard drive in order to take it out. believe me this is the hardest one ii have ever seen to get out
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Are there some green handles on it? Two screws and it slides out from the top. (It is on a movable rack and comes out towards the top of the machine.
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well it has some green handles on the other part of the pc but where the drive cage is it has a green thing that has like slots but they wont budge and on the other thing it take out the thing where the cables are connected to like cdrom floppy and so on even after that i cant get to the hardrive, and on the other side of the outer caseing i cant get it off there is no screws or anything and that is the problem
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Well, I'd like to help and so would others, but you just won't/can't tell us the Model # of your PC.
The Compaq website provides the installation and setup manuals for every PC they manufacture now or recently. They can be downloaded for free here: http://h18000.www1.hp.com/support/files/deskpro/us/index.html
You will need the Model # of your Compaq Deskpro EN series PC to get the information.
I'm very surprised that it didn't help you.
Without the model # I'm guessing that you have a standard slide mount drive. If so, you need to bend the ends of the plastic slides so that it will release. No screw removal is necessary. But this is a guess without the model #.
I'll bet if we had the model # your problem would have probably been solved long ago.
Dell
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i cant find the model number on it anywhere i do have the serial number if that will help all i know is its a compaq deskpro en series
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When you boot it and press F10 it should give you this info. Also, Belarc can analyze it - free at www.belarc.com
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well yes i know what the hardrive looks like and how to change them i just cant get this one out i have the cover off the pc but i cant get to the screws on the other side of the hard drive in order to take it out. believe me this is the hardest one ii have ever seen to get out
Sounds like you need to take the other side cover off and put your cross-head screwdriver through the holes in the inner plate which supports the mainboard, as you would have to do with a CD-ROM drive or a floppy drive.
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(http://i14.photobucket.com/albums/a327/XPOS/Hdrive.jpg)
DRIVE (http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?board=1;action=display;num=1128543919=post#3)
With my computer the drive stands on end and is fitted behind the front plate with the wiring connectors at the top.
To remove it I have to pull the front cover off by hand and remove two screws to be able to take the left-hand side-cover off.
I then have to remove the four screws on the FRONT plate which hold the drive in place but which screw into the base of the drive on the circuit board side, rather than into the sides.
My Floppy, CD-RW and DVD-RW drives are fitted in the manner shown in the picture above.
Not all computers are the same.
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The Deskpro EN hard drive is on a small hinge that swings up as I recall and the it release with some green adapters. The design precludes installation of a second hard drive.