Computer Hope
Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: Alternative Solution on November 29, 2018, 02:03:37 PM
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I just got a new windows 10 computer, and wanted to make sure I updated all the drivers, so I got some freeware that would do it all for me. It had good reviews on Cnet, so I went ahead and downloaded it.
I ran Malwarebytes, and it identified this program as a PUP. I quaranteened all the alerts. I then did the scan again and it found a couple more. At this point I just decided to reset windows, getting rid of all my apps and files.
The reset gives you the option to also format the harddrive, but I wasn't sure what this would do-- if it would get rid of windows on the machine altogether, or if I'd lose any software that came with the computer.
So I elected to not format the drive. I reinstalled windows after the reset, installed Avast and Malwarebytes, and they found no issues (except Avast did find a network issue, strangely, but didn't tell me what it was; just said it was now resolved).
What should I do? Is it worth formatting the drive for a PUP issue? If I do, will I be able to get Windows 10 Pro back?
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Pup's are relatively harmless...think of cookies on steroids...
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PUP = Potentially Unwanted Program. They are programs that are sometimes installed by other programs without user consent, and are typically (not always) of questionable quality or integrity.