Computer Hope

Hardware => Hardware => Topic started by: DDK on January 05, 2006, 01:40:24 PM

Title: dell image expert prints 2 copies
Post by: DDK on January 05, 2006, 01:40:24 PM

I have a Dell 2400 computer with Dell Image Expert - Standard Edition. I save newspaper pages  from the internet. After cropping the image that I want, I print. However, I get 2 copies of the same image on the same sheet of paper - one image on the top, one on the bottom - in the middle of the paper. Can someone tell me how to correct this problem? Thanks

Title: Re: dell image expert prints 2 copies
Post by: GX1_Man on January 05, 2006, 02:40:16 PM

Has it ever worked correctly? Have you contacted Dell? Checked the help file or any documentation?

Title: Re: dell image expert prints 2 copies
Post by: DDK on January 05, 2006, 06:36:50 PM

It has not worked correctly. I have checked Help, settings, everything I can think of and have not found an answer to this problem. I sent 2 emails to Dell and got no response. Someone suggested I try some online help sites. Calling Dell is my next step.

Title: Re: dell image expert prints 2 copies
Post by: GX1_Man on January 05, 2006, 06:43:57 PM

Probably some simple configuration issue that they should be VERY familiar with. Try calling them toll free.