Computer Hope

Hardware => Hardware => Topic started by: Zariouhx on May 25, 2019, 05:46:04 PM

Title: Need help on my corrupted hard drive
Post by: Zariouhx on May 25, 2019, 05:46:04 PM

Hi! pls help, Today I connected my hard drive to another computer, and it got corrupted, I tried to fix it using CMD prompt but it didn't work, I would love if there is a way i can fix it without losing my data, Thanks in advance.

Title: Re: Need help on my corrupted hard drive
Post by: PCdoc on May 29, 2019, 07:05:46 AM

First check the used capacity of the hard drive and total size of the files & folders which has different characters as filename. If there is a difference in the size,
Open your drive in windows explorer.
Goto > Tools > Folder Options > click on View tab > Select Show hidden files, folder & Drives And uncheck "hide protected operating system files".
Click Apply and then click ok.
Re-check if you can see all your data?

Title: Re: Need help on my corrupted hard drive
Post by: Lisa_maree on May 31, 2019, 08:45:43 PM

Hi

It's hard to advise the next steps without knowing more about the drive. Like it's size is it larger than 2TB? Is it usb ?
This can sometimes happen if you use a USB 3.0 drive plugged into a USB 2.0 port. the drive takes more current than the usb 2.0 port can supply which causes the drive to be unstable corrupting the data. If this is the cause the data should be recoverable.
First tell us some more about the drive. Then download and run hdsentinel trial from here   https://www.hdsentinel.com/download.php
If you could post some of the information screens for the drive. Here is some images for a drive I'm working on.

ONLY DO THE NEXT STEP IF THE DRIVE IS 100 % HEALTHY.

If the above checks out I would download Reclaime from here  https://www.reclaime.com/
And run a recovery to see if the files are still there.