Computer Hope

Microsoft => Microsoft Windows => Windows NT/2000 => Topic started by: Jeffrey on August 30, 2019, 04:32:07 AM

Title: 'JAM INSIDE'
Post by: Jeffrey on August 30, 2019, 04:32:07 AM

I have a Brother DCP-7065DN. Recently,  when I push to print, the printer stops working and displays a message saying 'jam inside'. The problem is that there isn't any jam! I press the 'start' button and everything returns to normal - until the same thing happens again - sometimes several times a day. Can anyone help me to cure this problem?

Title: Re: 'JAM INSIDE'
Post by: Salmon Trout on August 30, 2019, 04:05:05 PM

Optical sensors (that detect jams because paper is outside the normal path) can be fooled by small pieces of paper debris, loose toner, dust, etc. Try cleaning.