Computer Hope
Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: Dieanothertime on April 20, 2020, 05:37:03 AM
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I was on my PC and I noticed it was running a little slower from when I first purchased it, it was running 100% perfect except I thought I was noticing it to be a tiny bit slower so I thought it wouldn't hurt to do a system restore to bring it back to the point it was when I first bought the computer. During the process of restoring I received an error that says -- ( Your PC ran into a problem and needs to restart. ) StopCode 0xc000021a -- this error has terminated my PC and I can't turn it on anymore. I have attempted to troubleshoot and when I click system restore there is no more saved restore points to select. I tried the other option of Resetting the PC to it's first current state and that process has failed multiple times. I have tried two YouTube videos that gave me multiple commands to type in the command prompt and I tried them all and each time I restart my PC I get the same error and now the computer does not work anymore. ---- I need help to fix this problem, I regret attempting to restore the PC because it was working fine before I did anything.