Computer Hope
Software => Internet browsers => Topic started by: munkeh on January 25, 2006, 08:15:05 PM
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Hi all,
I am new here, my name is Ellis.
Since September 2005, i cannot access this one very site...
www.compbuy.co.uk
I have no idea why, i been researching on the problem for the past 2 weeks... i cleaned my temp. internet files, i scanned my PC for virus's etc... with spydoctor, ad-aware and some other software, cleaned it out and yet i still cannot access the website.
Everytime i try to visit the site, it takes me to "The page cannot be displayed" or "We can't find "www.compbuy.co.uk" on the msn search page.
I tried to access the website through google and yahoo trying to get through to the site though links and not by the main page, still no luck, same errors still happen.
I talked to the admin. about the website and it seems to be running fine, i am the only one who cannot access the website. I tried accessing it through the university PC's and it works fine there.
I just don't know what the problem is :-?
Help! >:(
Thanks all!
Regards
Ellis
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A Chinese music site? Oh well, whatever blows up your skirt. :D
Copy & paste the site address into your trusted sites.
IE>Tools>Internet Option>Security
Also check your hosts file to make sure your mother didn't loop it in there.
Also check your restricted sites to make sure there is no entry in there either.
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A Chinese music site? Oh well, whatever blows up your skirt. :D
Copy & paste the site address into your trusted sites.
IE>Tools>Internet Option>Security
Also check your hosts file to make sure your mother didn't loop it in there.
Also check your restricted sites to make sure there is no entry in there either.
I forgot to mention i added the site to trusted sites, still doesn't work. In restricted sites, there are no sites in the list.
What do you mean check my hosts file... how do i check that?
Also used firefox to open the site, still gives me the same problem.
Shall i run hi-jack this and paste the results here?
Cheers for the reply.
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You will find your hosts file here
C:\Windows\system32\drivers\etc\hosts
Open it with wordpad or something and check for an entry like
127.0.0.1 www.compbuy.co.uk
By all means post a Hijackthis log, every bit helps.
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Checked the host files, nothing in there that says "www.compbuy.co.uk"
Ran a Hijack this and here's the log:
Logfile of HijackThis v1.99.1
Scan saved at 16:57:57, on 26/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\links.exe
C:\WINDOWS\system32\gsicon.exe
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Winamp\winamp.exe
C:\Documents and Settings\SyxxthMunky\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\system32\jkkji.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [links] links.exe
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSetup1.0.0.8.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/assets/activexplayer/SMALStreaming.cab
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O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay104.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba250.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: jkkji - C:\WINDOWS\system32\jkkji.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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First delete links.exe, it should be in the C:\WINDOWS\system32\ directory, if it gives you any trouble use KillBox to delete it.
Then run Hijackthis and mark the following for removal, click the fixit box then re-boot when finished.
Install some antivirus & antibadware protection.
O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\system32\jkkji.dll
O4 - HKLM\..\Run: [links] links.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSe tup1.0.0.8.cab
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba250.exe
O20 - Winlogon Notify: jkkji - C:\WINDOWS\system32\jkkji.dll
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Followed those steps, used hijack this to delete the files listed.
Still can't access the website :-? :-/
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1) Ping the site. ping w w w.compbuy.co.uk <enter> from a dos prompt
2) Check with your ISP to make sure they don't have that site blocked. (It happens)
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1) Ping the site. ping w w w.compbuy.co.uk <enter> from a dos prompt
2) Check with your ISP to make sure they don't have that site blocked. (It happens)
What information should tell me the site is working fine or not working fine from the ping information given on dos prompt?
I'll check with NTL today about if they blocked the site.
Thanks for your help!
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It should return a screen like this.
Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.
C:\WINNT\system32>ping www.compbuy.co.uk
Pinging compbuy.co.uk [64.27.18.187] with 32 bytes of data:
Reply from 64.27.18.187: bytes=32 time=333ms TTL=51
Reply from 64.27.18.187: bytes=32 time=306ms TTL=51
Reply from 64.27.18.187: bytes=32 time=314ms TTL=51
Reply from 64.27.18.187: bytes=32 time=335ms TTL=51
Ping statistics for 64.27.18.187:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 306ms, Maximum = 335ms, Average = 322ms
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Here's what it says on mine...
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\SyxxthMunky>ping www.compbuy.co.uk
Pinging compbuy.co.uk [64.27.18.187] with 32 bytes of data:
Reply from 64.27.18.187: bytes=32 time=181ms TTL=53
Reply from 64.27.18.187: bytes=32 time=161ms TTL=53
Reply from 64.27.18.187: bytes=32 time=160ms TTL=53
Reply from 64.27.18.187: bytes=32 time=184ms TTL=53
Ping statistics for 64.27.18.187:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 160ms, Maximum = 184ms, Average = 171ms
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Re-run Hijackthis & show us a fresh log.
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Here's the log after runing hijack this...
Logfile of HijackThis v1.99.1
Scan saved at 00:27:26, on 31/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Winamp\winamp.exe
C:\Documents and Settings\SyxxthMunky\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\system32\jkkji.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/assets/activexplayer/SMALStreaming.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay104.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: jkkji - C:\WINDOWS\system32\jkkji.dll
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O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Thanks alot for your help! :)
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Turn off System Restore, restart in safe mode, run Hijackthis and remove the following.
O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\system32\jkkji.dll
O20 - Winlogon Notify: jkkji - C:\WINDOWS\system32\jkkji.dll
Re-enable System Restore. Rebbot to normal mode.
Protect your computer, absolute minimum...
1 x Antivirus software running realtime protection.. AVG
1 x Antispyware software running realtime protection.. Microsoft Antispyware
1 x Firewall, a better one than XP.
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munkeh....... Just looking at your last hijackthis log and it looks like you have a trojan causing this issue ....... IF after removing what Fed has suggested ...the issue is still present ..... I would suggest you try this ......
D/l the trial version of Ewido ( it's a fully functional 14 day trial ) then get the latest updates ...... http://www.download.com/Ewido-Security-Suite/3000-8022_4-10326287.html ..... Then reboot into SAFE mode , Make sure system restore is turned off.
Do you have more than one user account on this machine?
If you do , I would run a full anti-virus scan AND a Ewido scan on each of your user accounts ......... Delete anything found ........ then please post a new hijackthis scan when your finished .
dl65 ::)
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I can't seem to get my laptop to run on safe mode, my desktop doesn't appear whenever i go into safe mode, it's just a blank screen, when i press ctrl+alt+del, there are no programs running :-?
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Safe mode takes quite a while to load, it shouldn't but it does :-?
What happens in normal mode?
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Normal mode is fine but safe mode takes absolutely ages and still nothing! I left it on for 10 mins to wait and see if the HDD light responds, nothing. All i see on the screen is the words "safe mode" and what windows am i running on the top of the screen, it doesn't go any further from there. :-[
Since i can't get into safe mode, i ran Ewido in normal mode while the system restore is turned off, got rid of what ever it scanned, rebooted my laptop, turned back on system restore and i still can't get onto the website :-?
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I am assuming you are using XP to run the desktop icons and start menu in safemode if it doesnt run manually {ctrl+alt+delete) File-> newtask-> browse C:/windows and look for explorer.exe to run that should load your desktop but check to see if it is running on the process tree first
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Are you located in China?