Computer Hope

Hardware => Drivers => Topic started by: mistamoo on January 26, 2006, 07:53:39 PM

Title: Comp. restarts everytime I plug my external drive
Post by: mistamoo on January 26, 2006, 07:53:39 PM

Hey, I have windows xp professional w/ service pack 2 and my external hard drive is a western digital 300gb which i partioned into 2 seperate drives of around 145gb each. My external hard drive is antec nexstar 3. Everytime I plug in my external in to the usb drive, my computer would detect it and then restart. I know it's not my usb port because when i plug my computers usb in, my computer doesnt restart. After my computer restarts and goes back to windows, it has a error message saying the error was unknown device driver. Any help would be grateful. Thanks in advance

Title: Re: Comp. restarts everytime I plug my external dr
Post by: GX1_Man on January 27, 2006, 03:27:15 AM

I would try that drive on another computer or two and see if it functions appropriately.

What is your computer make/model?

Title: Re: Comp. restarts everytime I plug my external dr
Post by: mistamoo on January 27, 2006, 10:34:23 AM

Well it works on other computers. I tried it with another external hard drive and it does the same thing on my computer but not on other computers. I built my computer it is a AMD xp 3200 and my motherboard is Asus A7N8X-E Deluxe.

Title: Re: Comp. restarts everytime I plug my external dr
Post by: GX1_Man on January 27, 2006, 04:24:39 PM

Tell us some details about the power supply.

Title: Re: Comp. restarts everytime I plug my external dr
Post by: mistamoo on January 27, 2006, 08:02:13 PM

The power supply is ATX 350W and I have 2 drives currently running on it, a 80gb and a 30gb. I have a CD burner and a DVD Burner and a floppy drive.

Title: Re: Comp. restarts everytime I plug my external dr
Post by: GX1_Man on January 27, 2006, 08:21:08 PM

If it is not a name brand power supply, or if  the current is not enough, that may be enough extra to cause this problem. What kind of graphics card? Do you have a known working more powerful PSU to test with?

Title: Re: Comp. restarts everytime I plug my external dr
Post by: mistamoo on January 27, 2006, 10:14:10 PM

I have a ATI radeon 9600 XT and i dont have a higher psu to test with but I dont think thats the problem because I unplugged one of my hard drive and tested it again and it still happened? Do you think it has something to do with the drivers?

Title: Re: Comp. restarts everytime I plug my external dr
Post by: Fed on January 27, 2006, 11:17:24 PM

Try turning off 'Automatic Reboot on System Failure'.

Title: Re: Comp. restarts everytime I plug my external dr
Post by: mistamoo on January 28, 2006, 11:58:18 AM

thanks for the replies how do you turn it off?

Title: Re: Comp. restarts everytime I plug my external dr
Post by: mistamoo on January 28, 2006, 12:15:09 PM

NVM got it but it still restarts with this stop error blue screen message:

A problem has been detected and windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: Sysdrv.sys.

PAGE_FAULT_IN_NON_PAGED_AREA

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufactuer for any windows updates you might need.

Technical information:
***Stop:0x00000050 (0x9672633E, 0x00000000, 0xFD518B2, 0x00000000)
***Sysdrv.sys- Address F7D518B2 base at F7D51000, Date Stamp 4021c60f

(This might help and I have downloaded all the recent windows updates) Thanks a lot ppl

Title: Re: Comp. restarts everytime I plug my external dr
Post by: GX1_Man on January 28, 2006, 12:43:36 PM

From the web:


"I would like add something to this issue.
Stop code 50, happens in many situations by accessing
a bad pointer.  If this bad pointer is generated by
your file filter driver then you need to find out
that.  Since you mention that it works on the other
machines, I say , you run checkdisk on your compaq
drives if they are NTFS partitions ie. Chkdsk /f /r.
The stop 50 also occurs by accessing corrupt NTFS
volumes. The symptomps may be driver crashing with
stop code 50 at different points(src line) at
different times."