Computer Hope
Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: bravedan on September 15, 2020, 09:54:24 AM
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Dell Alienware Gaming Laptop Area 51
I keep getting erratic keyboard operation on screen, especially noticable in MS Email, but all over, Word, PPoint, etc, where I get pauses, parts of just typed lines going missing onscreen, only to reappear several seconds later. Lines appearing out of sync, to then after a delay self correct, or only correct when I press enter, etc.
Investigating, I found I had two HID Keybaord devices registered in Device Manager.
Boths appear identical, both dated 21/6/2006 and 10.0.18362.1. Can't see any way to see which one is doing what, except on one the events log is completely blank.
Why two? Would the US and UK options have the exact same but duplicated drivers???
I deleted one and it instantly corrected the above issues, and all was well for over a week. Now (suspiciously after a Windows Update) I'm back with the issues and having looked find I have two drivers back.
I only want the UK keyboard and I want this issue to be fixed! How please?
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I have deleted both drivers and rebooted.
Two come back.
One is listed as "USB Input Device"
The other "Intel(R) HID Event Filter"
Both now have info in their events logs of the uninstall and reload.