Computer Hope

Software => Computer software => Topic started by: lyndhurst on June 12, 2022, 06:28:40 AM

Title: Can not uninstall
Post by: lyndhurst on June 12, 2022, 06:28:40 AM

 Windows7   All in one Printer Brother  MFC-J270W
  Can Not Uninstall Printer because it is not on the List
  Of installed Programs.

  ( Problem is with the Scanner, When scanning
  One photo is frozen on the screen even when
  there is nothing to scan)
 

Title: Re: Can not uninstall
Post by: SuperDave on June 12, 2022, 04:13:10 PM

Go to Start select Printers and remove it there.

Title: Re: Can not uninstall
Post by: lyndhurst on June 12, 2022, 07:12:44 PM

  If I click on "REMOVE DEVICE" I know It will remove it,
   But Will it UNINSTAL IT?

Title: Re: Can not uninstall
Post by: Lisa_maree on June 12, 2022, 08:36:22 PM

Brother supplies a un install tool which will cleanup any software remaining it is available from here

https://support.brother.com/g/b/faqend.aspx?c=us_ot&lang=en&prod=hll2370dw_us&faqid=faq00000071_010

Title: Re: Can not uninstall
Post by: lyndhurst on June 13, 2022, 11:09:12 PM

The photo that could not be deleted was found stuck on the bottom
                           of the scanning platform cover.
               
                           (Size of Photo 1inch and a half X 2") and the back of the photo was not completely clean.
                             Thanx to all who tried to help.

Title: Re: Can not uninstall
Post by: HoraceC on July 05, 2022, 07:49:23 AM

The uninstaller will often be found the in the Program Files/Program Files (x86) folder for Brother - might be worth a look.