Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: AtlantaJ on July 17, 2006, 07:56:01 AM
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I don't know where to start.
My device manager lists nothing anymore. I get no sound, my wireless card doesn't work, etc,. Also my desktop/windows reverted back to "Classic" style and I don't have the option to change it to the "new" style if that makes sense. Not a huge deal I know but there has to be a reason I don't have the option anymore.
When I try to use the help feature on my system I get a pop up telling me that I don't have it selected or loaded. Something like that. It also won't let me use "System Restore".
I've tried selective start up and that doesn't work.
I need some help here...
Thanks,
Josh
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Er... what happened just prior to this?
Sounds suspiciously viral.
Have you tried a repair installation?
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And do you have a real Windows CD to reinstall if that is necessary?
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I have so much junk on there it would probably be a good idea to wipe it clean I guess. But there are some items I need to get off there first and my hardware won't work.
I do have a disk. Not sure where it is but I have it somewhere.
Rob, it happened after an update and reboot.
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You still have the option of running repair/recovery from an XP install CD. And you're lucky enough to be able to boot to the operating system, so you can still copy files as needed. If you have a second hard drive you can install as a slave, you're laughing.
Don't forget about the files hidden in obscure places, like Outlook personal folders. Best to copy the whole of C:\Documents and Settings.
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So I just need to put the install/recovery CD in and it will prompt me on what to do?
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Yup.
Always backup important data first, to be on the safe side.
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Another dumb question...
I have another computer at home that needs "fixing". Can I just use the same Windows disk to reinstall everything on both computers?
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Microsoft licensing requireds one copy of Windows for each machine. ;)
Is this a real Windows CD, or some sort or restore CD provided by the manufacturer? What does it say on the disc?
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Another dumb question...
I have another computer at home that needs "fixing". Can I just use the same Windows disk to reinstall everything on both computers?
Perhaps you could outline what the issue with the other machine is ......... It may just require a good cleaning out .
dl65 ::)
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It's the real CD's that came with them. Actually they haven't been opened yet from what I can remember. I just moved and can't remember where they are but I have them somewhere...
The other computer has nothing on it worth keeping so I won't mind reinstalling anything on it.