Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Confused_Howard on August 05, 2006, 08:12:22 PM

Title: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 05, 2006, 08:12:22 PM: My problem is related to MP3 files. When I right click on a file, select 'Properties', and choose the 'Summary' tab, I don't have all the options in the Advanced fields? I can only enter basic info, such as "Track Number, Title and Comments". Why can I no longer change other field that have always been available to me in the Advanced settings (such as Album Title, Year, Genre, etc.)?? Oh, and the files are NOT read-only. I'm stumped.. Anyone have any ideas?? I would greatly appreciate it.

PS - this problem just occurred today for the very first time. Been making MP3 files for years, with no problems until today. I tried to do a System Restore to get this capability back, but the system wouldn't restore. I tried 3 different dates (1, 2, and 4 days ago) and none of these worked.

Thanks in advance for your help.
Title: Re: File Properties Problem - HELP!!!
Post by: GX1_Man on August 05, 2006, 08:18:17 PM: You may have other issues. Are you free of malware? Any recent updates, other system changes? What are you using for protection? SP2 and all updates?
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 05, 2006, 08:25:07 PM: I have the "automatic" Windows update feature enabled. And yes, I have SP2 installed. I ran Sbybot today and it found a few things, which I deleted, but nothing major.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 05, 2006, 08:26:37 PM: And of course I have Norton Anti-Virus protection installed.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 05, 2006, 08:29:10 PM: And I don't seem to have any other computer problems, BUT this.... At least none that I'm aware of at this point in time. But this just happened today and I've not had much time to play on the PC today.
Title: Re: File Properties Problem - HELP!!!
Post by: GX1_Man on August 05, 2006, 08:29:37 PM: Just for grins try the Panda online virus scan.

http://www.pandasoftware.com/products/activescan.htm
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 05, 2006, 08:32:34 PM: OK, will do right now... Will let you know the results.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 05, 2006, 08:51:30 PM: According to the scan, just spyware and potentially unwanted tools. Doesn't sound like anything major. But I'll let you decide. The results are as follows:

Incident Status Location

Potentially unwanted tool:Application/MyWebSearch Not disinfected c:\progra~1\mywebs~1\bar\2.bin\mwsoemon.exe
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\PROGRA~1\MYWEBS~1\bar\2.bin\MWSBAR.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\2.bin\F3HTMLMU.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoestb.dll
Potentially unwanted tool:application/mywebsearch Not disinfected c:\windows\system32\f3pssavr.scr
Potentially unwanted tool:application/funweb Not disinfected c:\windows\downloaded program files\f3initialsetup1.0.0.8.inf
Spyware:spyware/searchcentrix Not disinfected Windows Registry
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Howard\Cookies\howard@2o7[2].txt
Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\Howard\Cookies\[email protected][2].txt
Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Howard\Cookies\[email protected][1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Howard\Cookies\howard@atwola[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Howard\Cookies\howard@belnk[1].txt
Title: Re: File Properties Problem - HELP!!!
Post by: GX1_Man on August 05, 2006, 08:55:34 PM: Quote
According to the scan, [highlight]just spyware [/highlight]and potentially unwanted tools. [highlight]Doesn't sound like anything major.[/highlight]

These two things are mutually exclusive.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 05, 2006, 08:56:56 PM: What should I do then? Do you think this Spyware is causing my problem?
Title: Re: File Properties Problem - HELP!!!
Post by: GX1_Man on August 05, 2006, 11:28:23 PM: Get rid of it first and see if that resolves the issue.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 06, 2006, 05:42:05 PM: well I got rid of these files and I still have the same problem. Any other suggestions? This is driving me crazy.

Thanks for you help, by the way.
Title: Re: File Properties Problem - HELP!!!
Post by: soybean on August 06, 2006, 06:22:18 PM: How did you get rid of them?

What software were you referring to in your original post?
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 06, 2006, 06:31:07 PM: I got rid of these files by deleting the temporary internet files and cookies through Internet Explorer.

The software problem is with Windows Explorer, most specifically "My Music". I have lost the ability to edit the file properties of my MP3 files. When I right click on an MP3, go to properties, then to the Summary tab, I am unable to modify anything but what is on the simple page (Track Number, Title and Comments). The Advance tab is grayed out. I can NOT modify or add the Artist, Album Title, Year, etc. Nor can I view these items when I'm in the "My Music" folder. The only things that show up in My Music folder are File Name, size, date, and type. The headers are there for the other fields I have chosen (artist, album title, etc), but the data does not appear. It's weird.
Title: Re: File Properties Problem - HELP!!!
Post by: soybean on August 06, 2006, 07:05:12 PM: Eh, better take a closer look at where you stand. MyWebSearch isn't going to be removed by merely deleting the temporary internet files and cookies through Internet Explorer. Read this: Fun Web Products "My Web Search" Removal Instructions and Help (http://www.pchell.com/support/mywebsearch.shtml).

And, as far as the music goes, I have some music on my computer and I also can NOT modify or add the Artist, Album Title, Year, etc. via Windows Explorer. So, I'm very skeptical that that can be done via Windows Explorer.

Edit: I do not see a way to do it even with Windows Media Player. I can do such tasks with with the software that came with my mp3 player.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 07, 2006, 03:54:24 PM: I don't mind "MyWebSearch", as I've had it for a while now, so I don't think it is the cause of my problem. But you are right, I did not uninstall that.

That's odd that you've never been able to edit your MP3 files through Windows Explorer. To me this is the preferred method of doing so, as you can edit an entire album or artist at once. To me, it's much easier than doing it with the MP3 player software (winamp, musichmatch, i-tunes, etc.). But that's all personal preference and I'm not here to debate that. But no need to be skeptical, because Windows Explorer does have this capability, as I have used it to modify MP3 files for years. Believe me, it DOES work. Not sure about Windows Media Player, as I would never use that program for MP3's.

Anyway, if anyone knows what I'm talking about (which I think it debatable at times), I would still appreciate some help in this area. I miss the unlimited capabilities of using Windows Explorer to edit my MP3 ID3 tag info.
Title: Re: File Properties Problem - HELP!!!
Post by: Rob Pomeroy on August 07, 2006, 04:19:51 PM: This won't be a Windows Explorer feature by default, I don't think. I suspect it's a properties page plugin - perhaps Windows Media Player comes with this plugin? Unfortunately I'm not sure where it originates from, but this knowledge may help you in your search. i.e. Google "MP3 ID3 properties Windows Explorer plugin" or something like that.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 07, 2006, 06:23:02 PM: Thanks for the info Rob. I don't ever remember downloading a plugin to be able to modify my MP3 tags, but maybe I did years ago. Memory seems fade over time. Anyway, I did the Google search and found a couple options (Mp3tag by nonags, Audio Shell, Total Commander, etc.). Audio Shell looked most promising, and it said it would show the ID tag info in Explorer, but it didn't work. I can still see the headers for Title, Album Title, Artist, Duration, etc., but they are still blank. Phooey...

Are there any you'd recommend? Or do you think there is something that is keeping Audio Shell from working as advertised on my PC?

BTW, thanks for your help and suggestion.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 07, 2006, 07:03:06 PM: Out of curiousity, I checked my wife's laptop to see if I could see the ID tag info in her Windows Explorer. And I'll be damned, it works on her PC just like it used to work on my PC. And she said she has not installed any plugins (which she would not even know how to do - sorry Dear, but you know that's true). Anyway, this whole things just baffles me. It's a feature I like to use, and have used to manage my collection for years, and I don't understand what happened that caused me to lose this data. This just frustrates the *censored* out of me..
Title: Re: File Properties Problem - HELP!!!
Post by: soybean on August 07, 2006, 09:46:25 PM: Exactly which version of Windows is installed on your computer and your wife's computer?
Title: Re: File Properties Problem - HELP!!!
Post by: Neil on August 08, 2006, 02:26:14 PM: Try these:

http://www.iprogramdev.com/soft.php/File-Properties-Changer-397.htm

http://easytag.sourceforge.net/
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 08, 2006, 06:10:21 PM: The version of XP on my wife's PC is the same as mine. Which is Home Edition Version 2002, with Service Pack 2. And her Windows Explorer functions the same way mine used to. In fact she talked today to the company that services the computers where she works, and that guy said that you should be able to view all these details of an MP3 file in Windows Explorer (My Music). He said you didn't need a plug-in. He thinks there is something on my PC that is messing with the setting and causing it not to display properly. So I'm not sure what to do. Should I try the "Hijack This" site and see if there is something on my system? Would anybody be willing to help me out if I post the results?

Again, thanks for everybody's help on this matter. I really appreciate everybody taking the time to offer suggestions. God knows I need them.
Title: Re: File Properties Problem - HELP!!!
Post by: GX1_Man on August 08, 2006, 07:18:14 PM: Sure, go ahead and do that AFTER you run all of your scans in Safe Mode with System Restore turned off.

What are you using for protection?
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 09, 2006, 06:04:32 AM: I am using Norton Anti virus for protection, with the autmoatic updates feature turned ON. Also, I have automatic update feature turned on Windows updates too.

Below is my Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:12:08 PM, on 8/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Howard\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.yahoo.com/config/login?.partn.../sbc.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\SymProbe.exe -r "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\2.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...arch.jhtml?p=ZN
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

(continued on next post)
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 09, 2006, 06:06:36 AM: O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\betsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\betsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\betsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\betsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5EDB10D9-7E95-4833-A218-62F375DAFCF1} (Aventail Installer ) - https://ohclewras01.nationalcity.com/postauthI/epi.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O18 - Protocol: bw+0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

(continued next post - wow this thing is long)
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 09, 2006, 06:08:25 AM: O18 - Protocol: bwa0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

and more...
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 09, 2006, 06:10:35 AM: O18 - Protocol: bwr0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {4F49835A-DA0F-4F1C-8E29-390B96CF0B85} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

And that's all folks.... LOL... I get the feeling this list shouldn't be this long...

Again, any help or insight would be appreciated.
Title: Re: File Properties Problem - HELP!!!
Post by: fsuwolf on August 09, 2006, 12:29:49 PM: Howard,

Did you download Microsofts service pack 2 to your wifes computer? When I downloaded SP2 I have noticed several programs not functioning properly. Media player will no longer burn CD's when you click on burn it starts inspecting and that is where it stays. If you did not download the SP2 to your wifes computer you may want to try to remove it from yours then see what happens. As soon as I get another problem resolved with Microsoft I plan on removing SP2. I have already stopped the automatic updates from Microsoft. I think it is best if I choose what to download and not Microsoft
Title: Re: File Properties Problem - HELP!!!
Post by: GX1_Man on August 09, 2006, 04:33:40 PM: 4 full posts just may be the record. 2 posts full of Logitech stuff, add on toolbars. I would streamline it, but the experts will be along shortly.
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 09, 2006, 05:44:40 PM: Yes, I did downlaod Service Pack 2 to my wife's PC. But I thought I might go ahead and uninstall it anyway, then I got this message "if Service Pack 2 is removed, these programs may not run properly. Do you want to continue?" The list associated with this message showed about 50-60 programs, maybe more. So I chickened out and didn't do it. I know, I have no guts...

I wondered if 4 full posts may be a sign of problems. UGH!!! The Logitech thingys are for this optical mouse I got for Xmas. Wonder why so many entries just for this????? I'm certainly no expert, but that does seem a little excessive, doesn't it? Hmmmm.... Not sure how to streamline it, other than to get rid of it. But maybe the experts will have some suggestions....
Title: Re: File Properties Problem - HELP!!!
Post by: soybean on August 09, 2006, 07:42:17 PM: I have a Logitech wireless mouse/keyboard combo. I just ran HijackThis and I only have 3 items for Logitech. They all appear to be related to Logitech's SetPoint software, which I have installed.

I suggest you download CCleaner (http://www.majorgeeks.com/download.php?det=4191) and run the Issues scan with it. Then, run HijackThis and see if most of those Logitech entries have disappeared.
Title: Re: File Properties Problem - HELP!!!
Post by: Michael on August 10, 2006, 07:34:04 AM: Quote
This won't be a Windows Explorer feature by default, I don't think. I suspect it's a properties page plugin - perhaps Windows Media Player comes with this plugin? Unfortunately I'm not sure where it originates from, but this knowledge may help you in your search. i.e. Google "MP3 ID3 properties Windows Explorer plugin" or something like that.
I don't think this has anything to do with plug-in.
I has been doing the same thing as Howard has done all the while too.
It's not any special feature in Windows, it's just like any other simple thing you can do in Windows.
I've tried around and found that I also can do the same thing on .ogg and .mid files, but not .wav files.
Browse to any mp3 files on your PC, for instant C:\Program Files\Winamp\demo.mp3, right-click and choose Properties, there are two tabs Gerenal & Summary, click Advanced button, there you see the page with various properties and corresponding values of different field i.e. Music, Description, Origin and Audio where you can change the values.
(http://f3.yahoofs.com/users/41adb9c7z7b07119f/358bscd/__sr_/52adscd.jpg?phQpz2EBrjhO5gIp)

Doesn't this is happening on most computers?
From all the response posted it make me feel this is an alien feature.
Title: Re: File Properties Problem - HELP!!!
Post by: Michael on August 10, 2006, 07:34:53 AM: Howard, have you tried to reinstall you Windows?
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 10, 2006, 05:58:11 PM: Good idea... I will run CCleaner and see if that helps.

Michael - I have NOT tried to reinstall Windows, as I have actually tried to avoid it at all costs. I think about it, then I think of all the work that would involve. First of all, there would be lots of files to back up (which I know I should do anyway). Then... I would also have to reinstall all my software, re-establish my DSL internet connection, re-establish all my internet favorites, re-establish all my personal settings in all my programs, yadda yadda yadda.. I know that sounds like an excuse, but it just seems to me that this would be a major major project. Now maybe it wouldn't be, but it sure seems like it. I guess I'm looking for the easy fix... And I'd like to win the lottery too. And did I also mention, I'm lazy?
Title: Re: File Properties Problem - HELP!!!
Post by: GX1_Man on August 10, 2006, 06:08:45 PM: When you get around to reinstalling Windows and all of the updates, usual programs, etc., that would be an excellent time to get and install an imaging program. This will make future reinstalls take all of 10 minutes, instead of hours or days. ;)

http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1154041625
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 10, 2006, 06:55:40 PM: I will have to read up on the imaging software, as that sounds like it will ease the pain.... Even a lazy guy like me can spare 10 minutes....

Well.... I ran "Hijack This" again, after I ran CCleaner and here are the results. And by the way, I still CAN'T see the MP3 file properties, so I guess my problem is still in there somewhere...

Logfile of HijackThis v1.99.1
Scan saved at 8:46:47 PM, on 8/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\msiexec.exe
C:\DOCUME~1\Howard\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.yahoo.com/config/login?.partner=sbc&.done=http%3a//sbc.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\2.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\SymProbe.exe -r "C:\Program Files\Norton AntiVirus\CfgWiz.exe" /GUID {0D7956A2-5A08-4ec2-A72C-DF8495A66016} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\2.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZN
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 10, 2006, 06:56:58 PM: And PART 2....... (and only 2 this time, so progress has been made, Yippee... )

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O10 - Unknown file in Winsock LSP: c:\windows\system32\betsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\betsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\betsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\betsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5EDB10D9-7E95-4833-A218-62F375DAFCF1} (Aventail Installer ) - https://ohclewras01.nationalcity.com/postauthI/epi.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Title: Re: File Properties Problem - HELP!!!
Post by: Michael on August 11, 2006, 11:39:06 AM: While a clean reinstallation will cost you too much work to do, what about a repair instead?
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 11, 2006, 05:28:15 PM: This probably will be a dumb question, but how do you do a repair???? I've never heard of that, but I must admit, I'm intrigued.
Title: Re: File Properties Problem - HELP!!!
Post by: GX1_Man on August 11, 2006, 05:38:06 PM: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 12, 2006, 12:53:08 PM: Thanks everyone for your help, it has been greatly appreciated. But someone on another site gave me a suggestion and it worked. And, for a lazy guy like me, it was the perfect fix. Since this may impact someone else along the line, I thought I would share the fix with everyone else. This guy had me do these steps:

Click on the Start Menu
Click on "Run"
Type this - regsvr32 shmedia.dll
Hit OK

And presto.... All my options on file properties have returned.... God love the simple fix.

Again, thanks everyone for ALL your great suggestion and tips.
Title: Re: File Properties Problem - HELP!!!
Post by: Rob Pomeroy on August 12, 2006, 03:24:00 PM: shmedia.dll is a component of Windows Media Player, which as I recall >someone suggested< (http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1154830343/15#16) might be the cause of this problem... ;D

Glad you got it sorted, and thanks for reporting back. :)
Title: Re: File Properties Problem - HELP!!!
Post by: Confused_Howard on August 12, 2006, 05:06:39 PM: Rob, you are right, you did say it could be a problem with the Windows Media Player. I just didn't know what to do with Windows Media Player to fix it. Is that a component that you can uninstall and then reinstall? If so, that probably would have fixed it. Anyway, you were right about the source of the problem. But I still don't know what happened to my WMP that caused me to lose this "dll". Probalby will never know, but I'm just glad that I got it back.

Again, thanks for all your help and suggestions. To someone like me, who is NOT a technical expert in this field, and who gets easily frustrated by not being able to fix problems, it is such a relief to have someone like you willing to help us out... I would never hesitate to use this site again. Everyone here was so kind and helpful.
Title: Re: File Properties Problem - HELP!!!
Post by: Rob Pomeroy on August 13, 2006, 12:16:58 AM: Heck, I was clutching at straws... :D

Thanks (on behalf of everyone) for the kind comments. Do visit again!