Computer Hope
Software => Internet browsers => Topic started by: Powpow on August 23, 2006, 03:24:33 PM
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hi! I just bought a new computer and all images from internet are in low resolution... I looked in the internet options but couldn't fix it... anyone can help?
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Powpow..... Perhaps you could explain what you mean by low resolution ......
What operating system are you using ?
Do you have a integrated vid card ?
If you go into control panel / display ....what are your settings at ?
dl65 ::)
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I'm using win xp and IE, my integrated card is an ATI Mobility Radeon x1400 and resolution at 1920x1200 and color quality at 32 bits.
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and that's what I mean by Low-res..
if it appears...
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Powpow.... Have you tried reducing your resolution and seeing if its still like that .....or have you checked to see if you have the correct driver installed ?
What size and type of monitor are you using ?
dl65 ::)
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Internet accelerator, there's no such thing as a free lunch. ;)
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Internet accelerator?! hum... free lunch.?! lol what do you mean?
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Are you running an internet accelerator?
They give you faster browsing at the expense of picture quality.
(You may have one running without even knowing it)
How about a hijackthis log so we can see what's running on your computer.
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hmm I hope thas what you want...
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Creative\VoiceCenter\AndreaVC.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\DOCUME~1\Raphael\LOCALS~1\Temp\clclean.0001
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\dell\E-Center\EULAl.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\dlcgcoms.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Raphael\Desktop\HijackThis.exe
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Powpow...... You have only posted a portion of the logfile .We need to see it all , including the part right at the very top and all items down to and including item 023 ( is using XP ) ....... use several post to get it all if necessary .
dl65 ::)
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Here's the rest sorry
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.ca/hws/sb/dell-row/en/side.html?channel=ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.ca/hws/sb/dell-row/en/side.html?channel=ca
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.ca.dell.com/content/default.aspx?c=ca&l=en&s=gen
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.ca.dell.com/content/default.aspx?c=ca&l=en&s=gen
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.ca/hws/sb/dell-row/en/side.html?channel=ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row&channel=ca
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=Uhs2ivLVRJODW3F9QttjfLa02n0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee Anti-Phishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [VoiceCenter] "C:\Program Files\Creative\VoiceCenter\AndreaVC.exe" /tray
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [ECenter] "c:\dell\E-Center\EULAl.exe"
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Creative MediaSource Go] "C:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe" /SCB
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
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Powpow lol....... we still need the rest , including the top part which shows the operating system.
Also you have only posted down to part 04 ........ there is probably a lot more.
Use as many post as required to fit it al in ..... ( you can only post a max of 5500 characters per post )
dl65 ::)
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haha.. I'm pretty sure I had putted it whole...
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\PROGRA~1\mcafee\SPAMKI~1\mcapfbho.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156366297453
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
I think that should be it.
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and operating system
Logfile of HijackThis v1.99.1
Scan saved at 11:03:22, on 2006-08-24
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
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Powpow..... It would appear that you may have a trojan in your machine ..... So first thing to do is ...turn off your system restore . THEN...........
Please mark the following for removal:
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.ca.dell.com/content/default.aspx?c=ca&l=en&s=gen
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.ca.dell.com/content/default.aspx?c=ca&l=en&s=gen
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
now click fix marked , reboot and see how things are . If the issue is still there repost a new hijackthis log.
dl65
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There doesn't seem to be an accelerator there, I'll have an indepth look later today.
BTW, download & run Ewido.
Check IE>Tools>Internet Options>Advanced>Multimedia>Smart Image Dithering...Tick it.
Edit: Post overlap DL :)
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Hi, for your information, I fixed it and I think it had noting to with an accelerator, I opened the registery editor and I changed this: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\ UseHR and changed the value to 0. and It fixed it. It's a problem with dell Inspiron computer so. now you'll know. Thanks anyway
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OUCH !!
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Thanks for the feedback Powpow.
Some interesting reading below...
http://support.microsoft.com/?scid=kb;EN-US;Q820286
Let us know if you make the changes.