Computer Hope

Software => Computer viruses and spyware => Topic started by: JB_Bison on August 30, 2006, 06:55:48 PM

Title: Outlook; Mail delivery subsystem;Returned mail
Post by: JB_Bison on August 30, 2006, 06:55:48 PM

I've received upwards of 5000!!! emails in the last 3 days.  All with the same header.

Mail Delivery Subsystem Returned mail: see transcript for details  Each one from an entirely different address.

I've done the following (twice)
1) turned off system restore
2)Run disk Clean-up
3)Run CWshredder
4)Run Ad-Aware
5)Run Spybot
6)Run Ewido
7)Run AVG

And I'm still getting these messages flooding in.  

Please help

JB

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: Fed on August 30, 2006, 07:06:37 PM

Did any of the programs you ran find anything?

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: JB_Bison on August 30, 2006, 07:14:00 PM

Yes, and I cleaned them up.

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: JB_Bison on August 30, 2006, 07:14:56 PM

And, by the way I'm receiving more as we speak.

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: Fed on August 30, 2006, 07:27:44 PM

Considering the scans you have run I doubt your computer is still a zombie but you could still be receiving undeliverable mail messages from a previous infection that you have since cleaned up.
If I recall correctly sometimes these sent emails are represented a second time so you may continue get get notifications for a bit longer.

Another possibilty is that a spammer has spoofed your email address and all the spam being sent out by some other poor soul (zombie) is being returned to you as undeliverable.

How about a hijackthis log, we may see something there that the scans are missing.

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: JB_Bison on August 30, 2006, 07:36:28 PM

You've lost me at this point I know Hijackthis is a software, but that's about all.  Please advise me further.  This is driving me nuts.

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: Fed on August 30, 2006, 07:43:08 PM

Make a directory C:\Program Files\hijackthis.
Use Google to download & install hijackthis in the directory you made.
Run hijackthis and select scan only, save the file then copy & paste it in here.
You will have to post it over 2 or 3 posts as the forum has a limit on the size of each post. 5000 characters or so.

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: JB_Bison on August 30, 2006, 07:55:09 PM

Well, in the time since we've opened this discussion I called back my provider (for the 3rd time) and found a support person that took the time to really work through the problem with me.  The solution was to set up some rules using the Rules Wizard and specifying the subject line  "Returned mail see transcript for details" Not a complete solution, as some of the messages have a slightly different header but certainly a workaround that will serve to eliminate about 98% of them.

Thanks anyway.

JB

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: Fed on August 30, 2006, 08:12:12 PM

If your computer was a zombie for a time you may well find all these bounced emails stop coming in a week or so.
I'd appreciate it if you let us know how this finishes up. :)

Title: Re: Outlook; Mail delivery subsystem;Returned mail
Post by: GX1_Man on August 31, 2006, 04:02:22 AM

5000 bounced back e-mail's = zombie problem!  ;)

http://www.google.com/search?hl=en&q=what+is+zombie+computer