Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: JCHPNC on September 13, 2004, 04:00:30 PM
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We have a PC running Windows 98 - when you look in the autoexec.bat & config.sys file there are no entries. Could this be why I cannot use my CD-Rom drive?
When the system is booting up - it detects the drive and the device manager says it is working properly. I have removed it and then restarted my computer but it still won't work.
Thanks
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...Could this be why I cannot use my CD-Rom drive?...
Config and autoexec are not needed to operate any device under Windows. They are needed to operate from DOS.
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Any suggestions to troubleshoot the CD-Rom Drive? This all started when NAV was scanning incoming e-mail - NAV has now been manually uninstalled because I could not uninstall using Add/Remove programs.
Device Manager recognizes the drive, but it will not work.
Thanks