Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: the_world on September 12, 2006, 06:59:54 PM

Title: mspaint cant open jpgs, gifs.....
Post by: the_world on September 12, 2006, 06:59:54 PM

I got Windows 2000 with SP3 and MSPaint wont open jpgs or gifs. I dont get it....Paint is supposed to support jpgs in W98 and up...

Title: Re: mspaint cant open jpgs, gifs.....
Post by: soybean on September 12, 2006, 07:14:42 PM

It does.  I don't know what your problem is there.

How are you trying to open them?  By starting Paint, and then going to File, Open, or by locating the photo files in Explorer and double clicking on them, or what?  What happens when you try to open them?

Title: Re: mspaint cant open jpgs, gifs.....
Post by: the_world on September 12, 2006, 07:23:54 PM

I open it thru Start>Programs>Accessories...etc.

Then a box comes up saying "Paint cannot read this file, or its format is not currently supported"

Title: Re: mspaint cant open jpgs, gifs.....
Post by: soybean on September 12, 2006, 07:33:09 PM

Can you locate those files in Explorer and verify that the filenames have the proper extension for JPG or GIF files?

Title: Re: mspaint cant open jpgs, gifs.....
Post by: the_world on September 12, 2006, 07:46:10 PM

yes.

i click on the pictures properties and it says "JPEG image" and the extension is .jpg....

Title: Re: mspaint cant open jpgs, gifs.....
Post by: soybean on September 12, 2006, 07:54:53 PM

Do you have a floppy jalopy drive in that computer, or a flash drive?  If so, can you put one of those JPG files on it, take it to another computer, and see if Paint will open the file?

Title: Re: mspaint cant open jpgs, gifs.....
Post by: the_world on September 12, 2006, 08:02:50 PM

already tried it. This has got to be something simple. Could it be my drivers or something? Could it be my copy of W2000?

Title: Re: mspaint cant open jpgs, gifs.....
Post by: soybean on September 12, 2006, 08:16:25 PM

I suggest you take a look at some of this: http://www.google.com/search?hl=en&q=MS+Paint+error&btnG=Google+Search

Title: Re: mspaint cant open jpgs, gifs.....
Post by: the_world on September 12, 2006, 08:19:07 PM

ill see what i can find...thanks..

Title: Re: mspaint cant open jpgs, gifs.....
Post by: Neil on September 13, 2006, 05:47:56 AM

Do these files have "image" icons, or the default "unknown" file type icons? Try actually opening them in Internet Explorer, which I know can open those file types.

Title: Re: mspaint cant open jpgs, gifs.....
Post by: patio on September 13, 2006, 11:03:04 AM

From a command prompt type sfc /scannow and hit Enter...
Have your Win2K CD handy...Windows will ask for it.

Otherwise you can DLoad and install Irfranview and open those pics...if this doesn't work i'm afraid your image files are corrupt.

Title: Re: mspaint cant open jpgs, gifs.....
Post by: Rob Pomeroy on September 14, 2006, 03:24:52 PM

Why not have a look in the software FAQ and get yourself something better than MS Paint?  Paint.NET is a good starting point.  See the link in my signature.