Computer Hope
Software => Computer viruses and spyware => Topic started by: frank nasso on September 16, 2004, 09:52:12 AM
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Help? Can anyone answer this? I'm running Windows XP with both SP 1 and SP2. When Iboot up my computer a messageg comes up that Nortons 2002 states that since I don't TCp/IP settings it won't scan my E mail. I have both the "Internet protocol tcp/IP and Microsoft TCP/IP ver 6 selected on the system. Also since I'm on cable they tell me I automatically have a TCP/IP setting through their modem. In the past Nortons used to scan both incoming and outgoing messages. What do I need to change????
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Before installing service packs you should uninstall your antivirus software. Try uninstalling Norton and reinstalling it. My wife had a similar problem and that cured it.