Computer Hope

Internet & Networking => Networking => Topic started by: Calum on October 10, 2006, 11:12:56 AM

Title: Really slow wireless connection
Post by: Calum on October 10, 2006, 11:12:56 AM
OK so I have a laptop with 802.11g wireless built in
Connect to the interet through a wireless router/modem combination
Recently I've been getting really low connection speeds, in the region of about 3kb/sec
Sometimes the connection speed will be normal, other times it will be really slow
It was fine before, but it's been like this for about a week
I didn't change anything to make it do this, and I've tried to fix it with no success
Ca anyone here help me out?
Title: Re: Really slow wireless connection
Post by: Raptor on October 10, 2006, 11:30:24 AM
How is your WLAN configured?

Title: Re: Really slow wireless connection
Post by: Calum on October 10, 2006, 01:37:53 PM
What sort of info do I need to supply here?
Don't know what else I need but here's some info, a bit of a shot in the dark
Router: Linksys OfficeConnect ADSL Wireless 11G Firewall Router (3CRWDR100A-72)
Encryption: WPA-PSK, TKIP
WAN Connection type: PPOA
Wireless Mode: 11G only
Wireless card in laptop is a Ralink 802.11G MiniPCI Wireless Network Adapter according to Device Manager
Using Windows Zero Configuration tool to manage wireless connection
All IP addresses, DNS, default gateway etc configured correctly
Title: Re: Really slow wireless connection
Post by: Raptor on October 10, 2006, 02:24:57 PM
What happened before it slowed down? Did you move it further away from the Router? How far away is it from the router?

Did you try setting the power output setting to 100%? Not sure where you can do this using Windows Zero Wireless Configuration, but it's easy to find in the Ralink software utility.
Title: Re: Really slow wireless connection
Post by: 2k_dummy on October 10, 2006, 04:24:55 PM
Do a thorough scan for malware.You might be infected with something that is eating up your bandwidth and CPU cycles.
Title: Re: Really slow wireless connection
Post by: Calum on October 11, 2006, 08:27:04 AM
As far as I can remember, nothing was changed before it slowed down
Haven't moved it any further from the router, at the moment the laptop's on my desk about 3 or 4m away from the router through a wall and ceiling
Power output at 100%
No malware on my system according to Spybot S&D, Adaware SE and Antivir
Title: Re: Really slow wireless connection
Post by: 2k_dummy on October 11, 2006, 08:57:50 AM
Check your channel settings for both the card and the router. If one of them is off channel you can still get a crossover connection, albeit a poor one.
Title: Re: Really slow wireless connection
Post by: Calum on October 11, 2006, 10:38:22 AM
Both the router and the card are set to the same channel (11)
They have been set to channel 11 since I got them and have worked fine up until now
Title: Re: Really slow wireless connection
Post by: Raptor on October 11, 2006, 11:03:08 AM
Doesn't TKIP also require you to configure RADIUS?

Can't you use AES?
Title: Re: Really slow wireless connection
Post by: Calum on October 11, 2006, 11:36:11 AM
I use TKIP because when I configure it to use AES, it wouldn't connect at all
Never heard of RADIUS - what is it?
Title: Re: Really slow wireless connection
Post by: Raptor on October 11, 2006, 11:41:03 AM
Another method of security, I'm not sure if TKIP and RADIUS are supposed to go together, but I worked with an Asus router that said I needed to configure RADIUS if I wanted to use TKIP..

I'm probably wrong, though.

Try using AES with a simple passphrase like 123456890abc.
Title: Re: Really slow wireless connection
Post by: Calum on October 11, 2006, 11:59:48 AM
It seems that my router only supports 128-bit WEP, 256-bit WEP, and WPA-PSK
It also doesn't support AES, the option to use TKIP isn't changeable, if that makes sense - it's displayed so you can see it but there's no way to change it
Title: Re: Really slow wireless connection
Post by: Raptor on October 11, 2006, 12:15:22 PM
Alright.

How's the connection without encryption?
Title: Re: Really slow wireless connection
Post by: Calum on October 11, 2006, 12:21:52 PM
It's about the same
It seems to be an intermittent problem - sometimes the connection's fine, other times it's too slow to be of any use, sometimes I can't get a signal at all
Have uninstalled and reinstalled wireless adapter drivers - makes no difference at all
Have also tried laptop far away and right next to the router - this also made no difference
Title: Re: Really slow wireless connection
Post by: Raptor on October 11, 2006, 12:23:17 PM
Perhaps the router or wireless card are faulty.

Have you tried replacing them?
Title: Re: Really slow wireless connection
Post by: Calum on October 11, 2006, 12:29:32 PM
The router seems to work fine with the desktop PC on the network connected with Ethernet cable, but perhaps the wireless part is faulty
However, I don't have the time or money to replace the router or wireless card as I'm on a very limited income and any inconvenience I caused replacing the router would not go down very well with the other people on the network
Title: Re: Really slow wireless connection
Post by: Raptor on October 11, 2006, 12:31:09 PM
Try borrowing a wireless networkcard from someone or borrow an entire computer with a wireless network card.

Make certain you test with the bare minimum, no security and no encryption.
Title: Re: Really slow wireless connection
Post by: Calum on October 11, 2006, 12:39:29 PM
I'll try and borrow one, but I'm not sure tht anyone I know would have one, or let me borrow it if they did have one
Title: Re: Really slow wireless connection
Post by: Raptor on October 11, 2006, 12:40:35 PM
I don't think you have much of a choice.

Although you could start from square one, set everything back to factory default settings and rebuild your wireless network ?

Make certain your RALink software isn't set to power saving mode, by the way.
Title: Re: Really slow wireless connection
Post by: Calum on October 11, 2006, 12:52:16 PM
I'll try and borrow a wireless computer/notebook from someone...actually think I know someone who could help me out there
RALINK software in CAM (Constantly Awake Mode), not power saving
Anyway thanks for all the help, I'll try and get a wireless computer or notebook on loan, may not be able to get it for a few days or a week or two
Cheers
P.S. seems better again now...weird
Title: Re: Really slow wireless connection
Post by: Raptor on October 11, 2006, 03:42:44 PM
Are there any devices that could be interfering?

Try using a different channel, each channel operates on a different frequency.
Title: Re: Really slow wireless connection
Post by: Calum on October 12, 2006, 09:59:36 AM
No interfering devices nearby that I know of, will try a different frequency later