Computer Hope
Hardware => Hardware => Topic started by: donstove on November 13, 2006, 10:49:14 PM
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I have an IBM T41 notepad. Recently crashed completely and I ended up doing a clean reinstall of XP (SP2). Everything works fine now but no audio. (Note: sound worked fine before crash so I know there's a sound card in there somewhere). I went to the IBM site and downloaded the drivers for the standard onboard sound card but when I followed the install directions I discovered that the sound card is not even listed in device manager. No yellow question mark....just not there.
Since I know there is a sound card in there, how do I get the computer to know about it too?
thanks
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Download, unzip, install and run Everest Home Edition
Everest (http://www.comcen.com.au/~fed/everest.zip)
Select Computer>Summary from the left hand screen.
Right click in the right hand screen & select Copy All
Paste the details in here.
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Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MEDLINE-3C65CE7
User Name donstove
Motherboard
CPU Type Mobile Intel Pentium M, 1600 MHz (16 x 100)
Motherboard Name IBM ThinkPad T41
Motherboard Chipset Intel Odem i855PM
System Memory 512 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (06/02/06)
Communication Port Communications Port (COM1)
Communication Port Novatel Wireless Merlin CDMA EV-DO Status Port (COM4)
Communication Port Printer Port (LPT1)
Display
Video Adapter ATI Mobility Radeon 9000 (M9)
3D Accelerator ATI Mobility Radeon 9000 (M9)
Multimedia
Audio Adapter Intel 82801DBM ICH4-M - AC'97 Audio Controller [A-1]
Storage
IDE Controller Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Disk Drive IC25N040ATCS04-0 (40 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive MATSHITA UJDA745 DVD/CDRW (DVD:8x, CD:16x/10x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status FAIL
Partitions
C: (NTFS) 38154 MB (35362 MB free)
Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse PS/2 Compatible Mouse
Network
Network Adapter WAN (PPP/SLIP) Interface (68.31.214.185)
Modem Novatel Wireless Merlin CDMA EV-DO Modem
Peripherals
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [A-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [A-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [A-1]
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB1 Controller NEC uPD720101 USB OpenHCI Controller
USB2 Controller Intel 82801DBM ICH4-M - Enhanced USB2 Controller [A-1]
USB Device Novatel Wireless Merlin CDMA EV-DO Modem
USB Device Novatel Wireless Merlin CDMA EV-DO Status Port (COM4)
USB Device USB Composite Device
USB Device USB Human Interface Device
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
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Only the drivers from the IBM site should be used. Make sure they are the correct ones. You will have other motherboard drivers that will have to enabled first.
Make sure the sound is enabled in the BIOS (F1 at boot).
This is the more important issue I see.
SMART Hard Disks Status FAIL
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Sorry I am an idiot. Please be patient. Don't know what to do now. Have no idea how to enable "motherboard drivers" either.
The drivers I downloaded from the IBM site but can't install because it wants me to go to the sound thing in device manager and it is not there.
I did the F1 BIOS thing and can't find anything in there about sound. I did "restore defaults". Still no sound device to be seen. I know it's in there somewhere.
Have no idea what the SMART hard disk thing means or what to do about it.
What shall I do now? The sound worked fine before I had to reinstall XP.
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You do not have a sound card. You have a sound controller on the motherboard. In the Windows Device Manager you do not see a heading called Sound, Video and Game Controllers, or something similar?