Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: coopdawg1 on December 19, 2006, 11:04:33 AM
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recently my toshiba laptop crashed and the next time i turned it on it started with the screen where i can choose safe mode or to start windows normally. which ever option i choose the startup begins and "the blue screen of death" appears very briefly. it then goes back to the safe mode screen and i have not been able to get around this. any help would greatly be appreciated.
thanks
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What stop code number is displayed? (it's the number that begins with 0x and has eight other numbers and or letters).
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the blue screen only shows for a split second so i don't have enough time to read the stop code
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Do you have a real XP CD?
You can run free diagnostics on the RAM from www.memtest86.com
Free diagnostics for the hard drive from the appropriate drive maker's site or use SeaTools from www.seagate.com
Neither of these require Windows to be used. If the hardware is defective, Windows is irrelevant. ;)
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i have a reinstall cd from the dell computer i am on now but do not have the toshiba disks with me right now.
i burned the memtest86 to a disk but do not know how to get it to run. whenever i power on the laptop it immediately goes to the "windows did not start successfully" screen. there i have the safe mode, safe mode with networking, safe mode with command prompt, start windows normally options, but i do not know how to run the cd without running windows.
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Press 'F8' as you are booting to select which device you would like to boot from or you could configure your cd rom drive to boot first every time by hitting the "Delete" key as you are booting and setting the cd rom drive to boot first then either floppy drive(if you have one) or Harddrive.
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i got the stop code to display:
ox000000ed (ox82309a68, oxc0000006, ox00000000, ox00000000)
still working on the memtest
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Have a look here (http://support.microsoft.com/kb/297185), and here (http://support.microsoft.com/kb/315403), just googled found 32,900 for your stop error code at 0.06 seconds.
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A few possible causes and fixes:
http://support.microsoft.com/kb/297185
http://support.microsoft.com/kb/555302
http://www.support.microsoft.com/?kbid=315403
http://support.microsoft.com/kb/892000
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Have a look here (http://support.microsoft.com/kb/297185), and here (http://support.microsoft.com/kb/315403), just googled found 32,900 for your stop error code at 0.06 seconds.
fffreak,
Just like Calum you are showing some real promise. Keep up the good work. ;)
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fffreak,
Just like Calum you are showing some real promise. Keep up the good work. ;)
I agree.
8-)
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And now the original poster has gone off for Christmas or to find his correct Windows CD or something.... ::)
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We can only hope Santa didn't put Windows Vista under the tree!
;D
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You'd think the guy would give his elves a break and let them hammer out all the bugs in XP before they release an infested new OS! (it had a limited release in 2006).
::)