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Software => Internet browsers => Topic started by: vpaultimko on May 25, 2007, 05:05:14 PM

Title: Error when closing a window in Internet Explorer
Post by: vpaultimko on May 25, 2007, 05:05:14 PM

Hello

I am receiving an error whenever I close an Internet Explorer window. I can operate fine as long as I don't close a window. The error seems generic in nature but at times has referenced memory-type errors--"memory could not be read", etc. This problem seems to have started after I downloaded a Google toolbar. I have tried removing the Google toolbar and uninstalling and re-installing IE 7.  No luck.

I am running Windows XP Media Center with SP 2 and IE 7. I am also running Norton Internet Security and bSafe web surfing software.

Thanks
Vince

Title: Re: Error when closing a window in Internet Explorer
Post by: CBMatt on May 26, 2007, 02:15:26 AM

You can try a free memory diagnostics at www.memtest86.com

Have you tried using System Restore go back to a point before installing Google?

Is that all of the protection you have?
Download CCleaner (http://www.ccleaner.com) (without Yahoo! toolbar) and reference this guide (http://www.computerhope.com/forum/index.php/topic,22078.0.html).
Download/install AVG Free (http://free.grisoft.com/freeweb.php/doc/2), update it, and scan in Safe Mode.

Although I'm not quite convinced that this is an infection, a HijackThis (http://merijn.org/files/HijackThis.exe) log can help us see if you still have bits and pieces of the Google toolbar on your computer.  You never know, getting rid of it all might help.

Title: Re: Error when closing a window in Internet Explorer
Post by: ms_dos_sux on May 27, 2007, 01:52:19 PM

Solution A: run chkdsk/f in the cmd.exe utility off of run in the start menu. When it says"Chkdsk cannot run because the volume is in use by another process. would you like to schedule this volume to run next time the system restarts?" Type y and press enter.

Solution B: delete all of your anti spyware programs except for one.

Solution C: start>control panel>performance and maintnence> run all the programs for "freeing up space on your hard disk" one by one

Solution D: start>control panel>add/remove programs> delete the google toolbar if it is still there

Solution E: internet options>programs>manage add-ons>delete everything with "activeX control" in the "type" column.

Solution F: go to start>run>type in:"c:\windows\system32\restore\rstrui.exe" and it might take you to a point before you installed google.

Solution G (ONLY TO BE USED AS A LAST RESORT): get a new C drive
Hope that solves your problem.

-Ed
Computer: Sony VAIO laptop
IE Version: 7.0
HD:18.52GB
Platform:Windows XP home edition
Monitor:Sony PCG-FXA47 LCD monitor

Title: Re: Error when closing a window in Internet Explorer
Post by: patio on May 29, 2007, 08:34:08 PM

Some of these suggestions are questionable...B & E come to mind...

G just has me perplexed...what on earth is a " memory cleanout " ? ? ?

Is this something new Geek Squad does ?

Title: Re: Error when closing a window in Internet Explorer
Post by: ms_dos_sux on May 30, 2007, 04:41:07 PM

idk if geek squad does it the place i got it is outa buisness. ???

Title: Re: Error when closing a window in Internet Explorer
Post by: patio on May 31, 2007, 09:17:03 AM

Quote from: ms_dos_sux on May 30, 2007, 04:41:07 PM

idk if geek squad does it the place i got it is outa buisness. ???

HuH ? ?