Computer Hope

Software => Computer viruses and spyware => Topic started by: Forgo on June 06, 2007, 02:14:18 PM

Title: Norton AntiVirus 2007 issue
Post by: Forgo on June 06, 2007, 02:14:18 PM
I'm running Windows XP and Internet Explorer browser.

I installed Norton Antivirus 2007 about a month ago and have noticed several things about it that I don't like compared to the 2006 version.

I constantly experiance a small pop-up from Symantec in the lower right of my screen stating:  "A recent attempt on your computer has been blocked". When I check for details I usually find that it has flagged the same incident repeatedly until another occurs.  Furthermore, there is really very little to do about such incidents if they are being blocked, thus the pop-up becomes very annoying. It will occur no matter where I am at (on any page) but sometimes will appear only on the desk top.  I know this because I've moved the page slightly to observe that corner of the desk top screen.  My question is; how do I disable it?  I've addressed the issue to Symantec Tech Support but I cannot seem to get them to fully understand the nature of my problem.  Any suggestions?

Another thing I've noticed about the 2007 version is that I cannot request a full scan, only a partial scan.  I assume that the full scan is done on predetermined schedule.  Am I missing here?

Thank you; any suggestion appreciated.
Title: Re: Norton AntiVirus 2007 issue
Post by: unlovedwarrior on June 06, 2007, 03:36:16 PM
have you played with the options?

full scan (http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001050909295006?Open&src=dellfaq_con_nam&seg=hho)
Title: Re: Norton AntiVirus 2007 issue
Post by: richenstony on June 06, 2007, 05:32:18 PM
I had norton anti 07 for about a week , then got read of it , the program itself , is not great , they have spent to much time making it look flashy rather than improve there services on the program itself , i had no problem doing a full scan on it though, that is odd , but the POP UPS i had them, it blocked most of my connection so i couldnt get online , i would check your config in the tools menu and unblock and block certain things that you want norotn you allow you access to your internet i had that mesage , RECENT ATTACK every 5 mins , i found out it was a p2p client trying to connect while i was downloading allthough i wont use p2ps anymore  ::)...... im not a fan of norton to be honest.....
Title: Re: Norton AntiVirus 2007 issue
Post by: patio on June 06, 2007, 07:42:47 PM
Free alternatives:

Avast (http://www.avast.com/)

AVG (http://free.grisoft.com/freeweb.php/doc/2/)

Norton Removal (http://www.computerhope.com/forum/index.php/topic,34939.0.html)
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 07, 2007, 03:07:42 PM
Thank guys;  I found the full scan, it's not exactally "in your face".  I still can't seem to get rid of the pop-up. I think I'll dump NAV2007. 

Just one more dumb question: Is there anything I should consider or do to clean up after I uninstall?
Title: Re: Norton AntiVirus 2007 issue
Post by: unlovedwarrior on June 07, 2007, 03:15:41 PM
travel here (http://www.computerhope.com/forum/index.php/topic,34939.0.html) to completely remove the norton virus..

and get a another antivirus like avg
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 07, 2007, 03:26:49 PM
Thanks all
Title: Re: Norton AntiVirus 2007 issue
Post by: unlovedwarrior on June 07, 2007, 03:39:37 PM
welcome
Title: Re: Norton AntiVirus 2007 issue
Post by: The Saviour on June 07, 2007, 03:46:54 PM
Quote
I constantly experiance a small pop-up from Symantec in the lower right of my screen stating:  "A recent attempt on your computer has been blocked". When I check for details I usually find that it has flagged the same incident repeatedly until another occurs.  Furthermore, there is really very little to do about such incidents if they are being blocked, thus the pop-up becomes very annoying. It will occur no matter where I am at (on any page) but sometimes will appear only on the desk top.  I know this because I've moved the page slightly to observe that corner of the desk top screen.  My question is; how do I disable it?  I've addressed the issue to Symantec Tech Support but I cannot seem to get them to fully understand the nature of my problem.  Any suggestions?

Sorry for the late reply, however...if you paid for the product, you might as well get what you paid for...

Here is the answer to your annoying pop-up...BTW...I've been using Norton products for years...with no issues.  So if you've already decided to uninstall it...then just disregard.

Another BTW...you won't find a lot of Norton fans at this site...

Your answer:

1)  Open your Norton product.

2)  Open Settings.

3)  Click Intrusion Detection and then click Configure.

4)  Remove the checkmark from "Notify me when Intrusin Prevention blocks connections".

5)  Click the OK button and close all Norton product windows.

You won't receive those nasty blocked connection alerts anymore.

I know, I know...too little...too late.
Title: Re: Norton AntiVirus 2007 issue
Post by: unlovedwarrior on June 07, 2007, 03:54:16 PM
lol.... theres also got to be a norton and/or macfee fan.... lol jk

i think dl65 uses norton too
Title: Re: Norton AntiVirus 2007 issue
Post by: CBMatt on June 07, 2007, 04:10:10 PM
And I use McAfee and am quite pleased with it.  I do admit it has its flaws, of course, but it has served me very well in the time I've had it.
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 07, 2007, 05:51:05 PM
 
Quote

3)  Click Intrusion Detection and then click Configure.



Saviour:  I find no "Intrusion Detection" to click after I open "Settings".
Title: Re: Norton AntiVirus 2007 issue
Post by: The Saviour on June 07, 2007, 05:57:58 PM
Can you tell me what options are available in your Norton Antivirus 2007...apparently I'm using Norton Internet Security 2007 and got the two confused...my bad...

Open your product and look for the Options link....it's there somewhere on the first page you see when the program opens.

Look for and select Antivirus alerts.

Just disable the alerts and save your settings.

If worse comes to worse...you can tell me what you see and I'll walk you through it.
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 08, 2007, 01:03:27 PM
Can you tell me what options are available in your Norton Antivirus 2007...apparently I'm using Norton Internet Security 2007 and got the two confused...my bad...

Open your product and look for the Options link....it's there somewhere on the first page you see when the program opens.

Look for and select Antivirus alerts.

Just disable the alerts and save your settings.

If worse comes to worse...you can tell me what you see and I'll walk you through it.


Saviour:
Sorry, I had to leave yesterday before I could respond.  Anyway, this is it ...

Norton Protection Center options>

OPTIONS:  General Settings>
Norton status settings>

(check box) Show protection status on Windows Taskbar
Windows Security Center alert settings>
(check box) Show messages from Windows Security Center

OPTIONS: Advanced Settings>
Windows alert settings>

(check box) Show Windows Automatic Update Alert

That's it .......
Title: Re: Norton AntiVirus 2007 issue
Post by: The Saviour on June 08, 2007, 01:14:13 PM
Is this just Norton AntiVirus 2007 or Norton Internet Security 2007?
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 08, 2007, 01:20:10 PM
AntiVirus 2007
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 08, 2007, 01:24:06 PM
Just Norton AntiViius 2007
Title: Re: Norton AntiVirus 2007 issue
Post by: The Saviour on June 08, 2007, 01:42:41 PM
Okay then...here ya go:

A)  Open Norton.

B)  Click the Norton AntiVirus tab.

C)  Under Settings click on Web browsing.

D)  Click on Internet Worm Protection and click on Configure.

E)  From the right pane of the program window, click Configure.

F)  The Signature Exclusion Window should open.

G)  Locate the pop-up in the Signature Exclusion Window and uncheck it.

H)  If you have to save your settings, do so.

I)  Restart your computer and the issue should be resolved.

Please let me know if this works and if your problem is resolved...or if you have any issues with the process.
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 08, 2007, 02:09:39 PM
Step 3)....Web Browsing itself does not offer a "click" option; just 2 subcategories with on/off options:

1) internet worm protection
2) spyware protection
Title: Re: Norton AntiVirus 2007 issue
Post by: The Saviour on June 08, 2007, 02:12:03 PM
Select Internet Worm Protection...sorry...my bad.

You should be aware those pop-ups are there for a reason.

Myself...I like to be informed as to who or what is attacking my computer.  Although annoying...these pop-ups are part of the process and just take some getting used to.

It's your decision whether or not you want these alerts disabled...

Just remember...I'd recommend you leave them on.
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 08, 2007, 02:25:37 PM
would pop-ups be pop2 and/or pop3 ?
Title: Re: Norton AntiVirus 2007 issue
Post by: The Saviour on June 08, 2007, 02:28:53 PM
Can you post a screen shot?  Because it depends which pop-up is the one that's aggravating you.
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 08, 2007, 02:38:54 PM
Not sure how to do that , but the only 2 "POPs" on the signature list are:

POP2 UW Anonymous BO
POP3 Generic User BO
Title: Re: Norton AntiVirus 2007 issue
Post by: The Saviour on June 08, 2007, 02:53:30 PM
POP2 UW Anonymous BO - Please read:  http://www.symantec.com/avcenter/attack_sigs/s20522.html

POP3 Generic User BO - Please read:  http://www.symantec.com/avcenter/attack_sigs/s20060.html

Warning...  If you uncheck either one of these pop-ups, you are actually telling Norton AntiVirus not to check for these signatures...NOT RECOMMENDED.

Again...I suggest you take some time and think about what it is you are doing before you disable these alerts.

Computer Hope and myself are not responsible for any damage you incur if you fail to heed this warning.
Title: Re: Norton AntiVirus 2007 issue
Post by: Forgo on June 08, 2007, 03:03:18 PM
I'll take your word for it and leave them on until I get different security.  Thanks much for your assistance.
Title: Re: Norton AntiVirus 2007 issue
Post by: The Saviour on June 08, 2007, 03:15:02 PM
Forgo...

You're more than welcome...

Personally, I have no problem with the Norton I'm using...Norton Internet Security 2007.  It has everything I need and I'm very comfortable with what it does.

There's a lot of free stuff out there that users here recommend and are very confident of.

Whatever you decide to use, I hope that it never gives you any issues...
Title: Re: Norton AntiVirus 2007 issue
Post by: str master26 on June 09, 2007, 05:49:52 PM
wow another norton user
*shudder* i hate mcafee i thought it did horrible with scans...

you could always go another virus scanner before i'm yelled at avg
and add to it using zone alarm or another good firewall
and my favorite ad-aware se personel
then end with ccleaner