Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: nickhead on June 08, 2007, 04:01:04 AM

Title: printer issues (think its win related)
Post by: nickhead on June 08, 2007, 04:01:04 AM

hi everyone,

i've got a samsung fax/printer but its printing about 1/3 of the page and kicking it out saying error, somebody suggested it could be printer spool settings as i had tro enable them to get it to do anything....

sorry if this is the wrong section, cheers guys//

Title: Re: printer issues (think its win related)
Post by: contrex on June 08, 2007, 04:31:45 AM

try reinstalling latest version of printer driver

Title: Re: printer issues (think its win related)
Post by: nickhead on June 08, 2007, 04:51:01 AM

i tried that, a million times and its the same :(

Title: Re: printer issues (think its win related)
Post by: sskumarbsc on June 08, 2007, 04:55:54 AM

reinsatlling is the best way

Title: Re: printer issues (think its win related)
Post by: nickhead on June 08, 2007, 05:15:06 AM

but that hasnt worked.

Title: Re: printer issues (think its win related)
Post by: ale52 on June 08, 2007, 06:30:26 AM

Give us a hint and tell us what the error message says  ??? ???

Alan <><  :D

Title: Re: printer issues (think its win related)
Post by: nickhead on June 08, 2007, 06:42:37 AM

(http://img.photobucket.com/albums/v653/nickhead101/img.jpg)

thats all im getting

Title: Re: printer issues (think its win related)
Post by: contrex on June 08, 2007, 08:04:52 AM

Maybe it's out of ink, or the USB cable or port is flaky.

Title: Re: printer issues (think its win related)
Post by: nickhead on June 08, 2007, 08:17:30 AM

itys brand new, only had it a few months, using it as a fax, but need to use it as a printer aswell now. everything else works on the usb slot...

its stumpted me

Title: Re: printer issues (think its win related)
Post by: contrex on June 08, 2007, 08:22:13 AM

Maybe it's knackered. Is it still in warranty?

Title: Re: printer issues (think its win related)
Post by: nickhead on June 08, 2007, 08:30:27 AM

should i i try it on my other computer? cant hurt i guess???

Title: Re: printer issues (think its win related)
Post by: contrex on June 08, 2007, 08:32:43 AM

can't hurt, and if you still see the fault, it narrows it down a bit.

Title: Re: printer issues (think its win related)
Post by: nickhead on June 13, 2007, 03:03:36 AM

right, tried it on my other computer and it works straight away, no problems at all!!

must be my computer, some settings im missing out on??

Title: Re: printer issues (think its win related)
Post by: contrex on June 13, 2007, 11:25:57 AM

check your usb drivers and your usb ports

Title: Re: printer issues (think its win related)
Post by: nickhead on June 13, 2007, 12:31:45 PM

they are all working properly, and everything else runs on the usb ports fine..

Title: Re: printer issues (think its win related)
Post by: nickhead on June 15, 2007, 11:35:38 AM

its apparently a problem with the print processor according to my mate...any clues on how to sort it now??