Computer Hope

Software => Internet browsers => Topic started by: roguemodel on June 29, 2007, 09:03:41 AM

Title: password problem .....keep being sent back to the password page?
Post by: roguemodel on June 29, 2007, 09:03:41 AM

Man...glad I found this site!  here is the deal.....HP computer running cox high speed internet for internet access using the internet explorer browser.  I go to my compuserve home page to log into my email. Since yesterday when ever I input my screen name for compuserve and my password and click "go" I am taken right back to the login screen. I haven't been able to access my email in two days. Any ideas? thanks!

Title: Re: password problem .....keep being sent back to the password page?
Post by: The Saviour on June 29, 2007, 09:13:54 AM

If you are talking about logging in to your CompuServe webmail...you'll need to contact CompuServe for that.

Title: Re: password problem .....keep being sent back to the password page?
Post by: CBMatt on June 30, 2007, 07:58:39 AM

How are you accessing the site?  There's a possibility of a fake login page, which would be bad business.  Are you accessing it the same way you normally do?

Regardless...The Saviour's right, you'll be better off contacting CompuServe for this particular problem.

Title: Re: password problem .....keep being sent back to the password page?
Post by: roguemodel on June 30, 2007, 08:38:03 AM

Hey, the site is one my favorites list. I just keep getting recycled back to the login page of compuserve. I did get in on one email address yesterday but it back doing the same thing today.

Title: Re: password problem .....keep being sent back to the password page?
Post by: CBMatt on June 30, 2007, 08:50:08 AM

Well, you'll definitely want to contact them.  They will most likely be able to provide better assistance.  This may be an issue they are already aware of.  Be sure to let us know how it goes.

Title: Re: password problem .....keep being sent back to the password page?
Post by: roguemodel on June 30, 2007, 09:36:56 AM

Thanks for the help! M