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Microsoft => Microsoft Windows => Windows XP => Topic started by: mmd2205 on July 02, 2007, 06:31:46 AM

Title: Blue Screen error message with XP, can not get computer back up
Post by: mmd2205 on July 02, 2007, 06:31:46 AM: I was hoping some one could help with my error situation. My computer went to a blue screen and mentioned some error that may have been caused by a new device being installed (none were installed). It also stated that a physical memory dump would be done. The message also mentioned re-starting up in safe mode to delete the new drivers. I don't have more information on the error because now it won't come back up. I can start my computer but it is like it doesn't recognize the monitor. The computer will run but never shows anything on the monitor.

Any ideas?

Thanks for any help/suggestions.
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: street1 (RIP) on July 02, 2007, 07:52:08 AM: First are you familiar with the internal parts of a computer?

Do you feel comfortable in there?
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: mmd2205 on July 02, 2007, 08:47:06 AM: Quote from: street1 on July 02, 2007, 07:52:08 AM
First are you familiar with the internal parts of a computer?

Do you feel comfortable in there?

Somewhat comfortable, I have added slave hard drives and other cards in the past.
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: street1 (RIP) on July 02, 2007, 12:07:58 PM: Strip it down to just a keyboard, monitor,and graphics.

Any other external USB,or add-on cards inside get removed.

If it boots okay,add back one thing at a time....when it quits you
found your problem.

POE--->Good Luck!
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: mmd2205 on July 02, 2007, 01:47:09 PM: I will give it a shot tonight when get home. Thanks for your help.
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: street1 (RIP) on July 02, 2007, 02:44:58 PM: Let us know how it comes out friend.

That is why we do this stuff....... ;D
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: mmd2205 on July 02, 2007, 06:20:36 PM: Well it worked. I unplugged any additional cards other that my video and keyboard/mouse cards. I also unplugged my cd and floppy disk (can't remember the last time i used this drive) drives. I was able to get it up and running. I was busy trying to uninstall un-needed programs and doing general clean up and got the message again. I am currently running a disk defragmentation in safe mode. I tried to write down the full error message but only got about an 1/8th of it down before it restarted. Any other clean up/maintenance you could recommend would be much appreciated!

Thanks for your help street1!!!
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: street1 (RIP) on July 02, 2007, 07:33:10 PM: Well,there was a time when it ran okay.Perhaps you could use system restore in Safemode.

----->MicrosoftSafeModeInstructions (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/app_system_restore_hss_safemode.mspx?mfr=true)
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: mmd2205 on July 02, 2007, 07:59:29 PM: I will do that and see how it goes. It seems that I should be able to at least use this computer for the short term. Thanks again for your help :) :) :)
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: street1 (RIP) on July 02, 2007, 08:09:07 PM: You are very welcome friend.Come back and visit often
you can learn a lot here.Best place I ever came across
online.

These good people at ComputerHope always teach me
something new.

Robert
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: patio on July 02, 2007, 08:47:30 PM: The actual error message will be helpful in diagnosis....post it here if you can.
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: mmd2205 on July 03, 2007, 05:35:51 AM: I wish I could, I have only been able to jot down the first paragraph before it has restarted, I will post if it comes up again and I am able to write more of it down.
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: mmd2205 on July 25, 2007, 07:29:21 AM: I am back. I have been so frustrated I haven't done much with this lately. I think this may be a mother board issue, but since I am not technically inclined I am not sure. I now can not get the monitor to be recognized. I don't know if it is worth buying a video card and seeing if that works or not. I had it up in safe mode trying to figure out what was wrong but couldn't find anything and it seemed to be doing fine, so I re-started to try and get it up and running and it no longer will recoginize the monitor. Any ideas?? It is getting close to the dumpster. >:( >:( >:(
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: patio on July 25, 2007, 10:54:45 AM: Just so we're clear...are you saying you get video in safemode but not when you boot to regular mode ? ?
Title: Re: Blue Screen error message with XP, can not get computer back up
Post by: mmd2205 on July 26, 2007, 05:37:37 AM: I now get no video at all. The moniter never comes on during start up, so I never see even see the boot screens.