Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: StickyR on July 07, 2007, 12:30:41 PM

Title: Blank screen at first boot
Post by: StickyR on July 07, 2007, 12:30:41 PM
Just wondering if you could help me with this problem I've been having with my computer for the past two weeks or so.

When I first turn on my computer it will go through its usual DOS rigmarole of loading what it needs to load and then... nothing. The screen is blank. No mouse arrow and the keyboard doesn't do anything.

I can't re-start so I have to literally turn off the computer, turn it on again and, of course, get the message that I did not shut down correctly before and that I have to boot up in Safe Mode.

After going through all the tsuris making sure everything is working OK in the Windows Device Manager
I am finally able to re-start and get a working screen. But then I have to reset my monitor display and re-organize my screen icons.

This, as you can imagine, is very annoying. The past couple of times I just bypass the safe-mode by punching in numero 1, Normal Mode, which happily brings up my properly set windows desktop. But of course this still leaves me with the anxiety of what's happening to prevent me from seeing this screen the first time I boot up.

Any advice will be greatly appreciated.
Title: Re: Blank screen at first boot
Post by: Richenstony on July 07, 2007, 12:42:51 PM
what grahpics card are you using is it your onboard motherboard , or a diffrent card...
Title: Re: Blank screen at first boot
Post by: Richenstony on July 07, 2007, 02:21:25 PM
Ok welll if you dont know and your using windows 98 im pretty sure your using your onboard grahpics there , ok ... go to start right click my computer , click manage then device manger , look for display adpaters , expand the + sigh it should come up with your display ...... double click it , have look at the menu you get once double clicked there will be a box in the center saying either this device is working properly or saying the opsite. post back and let me know what its saying. cheers :)
Title: Re: Blank screen at first boot
Post by: Trinox on July 07, 2007, 02:33:06 PM
My advice would be unplugging the main power cord that's supplying your PC with electricity for about 10 minutes. After the 10 minutes are over, simply re-plug the cord, and try to reboot your computer.
Title: Re: Blank screen at first boot
Post by: Richenstony on July 07, 2007, 02:58:42 PM
well the adivce given by me is protocol for a faulty grahpics card..... :)

Title: Re: Blank screen at first boot
Post by: patio on July 08, 2007, 08:06:48 AM
My advice would be unplugging the main power cord that's supplying your PC with electricity for about 10 minutes. After the 10 minutes are over, simply re-plug the cord, and try to reboot your computer.

Why keep giving this advice ? ?
Unless they have a faulty CMOS battery this will not accomplish anything.....
I've seen this now in 3 threads.
Title: Re: Blank screen at first boot
Post by: Richenstony on July 08, 2007, 08:27:36 AM
well it means your grahpics card isnt the main proplem lol This device is working propley , you did read in between the lines right :P.......

Ok this is just a suggestion i would go ahead and either update or resintall the drivers for your onbaord grapics card , ...... but i still dont know the make / model number of you motherboard or the grahpics card i need that to find a page of drivers for you ...:)
Title: Re: Blank screen at first boot
Post by: Trinox on July 08, 2007, 08:32:33 AM
My advice would be unplugging the main power cord that's supplying your PC with electricity for about 10 minutes. After the 10 minutes are over, simply re-plug the cord, and try to reboot your computer.

Because it almost fixes any problem I have.

Why keep giving this advice ? ?
Unless they have a faulty CMOS battery this will not accomplish anything.....
I've seen this now in 3 threads.
Title: Re: Blank screen at first boot
Post by: Richenstony on July 08, 2007, 08:33:53 AM
My advice would be unplugging the main power cord that's supplying your PC with electricity for about 10 minutes. After the 10 minutes are over, simply re-plug the cord, and try to reboot your computer.

Because it almost fixes any problem I have.

Why keep giving this advice ? ?
Unless they have a faulty CMOS battery this will not accomplish anything.....
I've seen this now in 3 threads.
This member has something wrong with there system , not there power supply
Title: Re: Blank screen at first boot
Post by: patio on July 08, 2007, 10:05:53 AM
I think (hope) that I found the correct original CD. It says "AOpen" on top and ver. AO044 at bottom.
By the way, thanks for putting up with me!

Keep in mind if you use that CD you will lose all programs and data on that machine...a factory restore CD wipes the drive and restores everything back to Day One...

You may want to consider a backup strategy first.
Title: Re: Blank screen at first boot
Post by: Richenstony on July 08, 2007, 10:14:55 AM
well i have found the actual site , http://global.aopen.com/download.aspx


You can choose what drivers you need the selection above the link directs you to display drivers but i cnt find that model ???
Title: Re: Blank screen at first boot
Post by: 2k_dummy on July 08, 2007, 10:18:32 AM
That sounds like a motherboard CD. What brand of computer is this.
Title: Re: Blank screen at first boot
Post by: StickyR on July 08, 2007, 02:58:10 PM
The computer was put together for me by a shop that unfortunately is no longer in business, PCMania in New York. I bought the goofy thing in the summer of 2002. I hope that is not too old for a computer.
By the way, I did re-play the AOpen CD before I received the advice from Patio. Fortunately, his predictions did not come to pass. Everything on my computer is exactly as it was before, though I haven't yet turned the thing totally off yet and re-booted.
Hopefully my worries will be soon be a thing of the past. If it isn't, just listen for my screams of woe. And again, thanks to all.
Title: Re: Blank screen at first boot
Post by: StickyR on July 20, 2007, 04:19:40 PM
Sorry I have to be such a pain in the *censored* but I really need to get to the bottom of this. I am having the same problem and I have tried searching throughout the web but I can't seem to find a practical (one that I can understand) solution.
Let me state my problem again:
I turn on my computer, it will go through the usual DOS uploading, and then either nothing or a bunch of vertical colored lines appears on the computer screen. I have to physically turn off the computer, then turn it on again. The computer tells me I should start in Safe Mode, and sometimes I do but other times I don't. Either way a working screen does appear but I always have to re-adjust my screen resolution and place all my program icons in their proper places. Sometimes in order to stabilize my screen resolution I have to restart my computer.
I thought I had things worked out when I re-ran my driver disc. The computer worked fine for one boot and one boot only. Since then, it's been nothing but the same old same-old.
There is also a message that appears that demands that I choose between two monitors, a default monitor and the monitor that I currently have. But I only have the one monitor!
The computer is around five years old. Is that old? The monitor I bought earlier this year. It's a NEC LCD. The computer itself was made for me by a now defunct computer store; there's no brand name.
Title: Re: Blank screen at first boot
Post by: Fed on July 20, 2007, 06:55:04 PM
Disconnect from the mains power, take ESD precautions, put a new battery in it then give it a couple of complete re-boots.
If you need any help with any of the above just ask here, let us know what happens?
Title: Re: Blank screen at first boot
Post by: StickyR on July 22, 2007, 08:19:47 AM
I'm really sorry for being such a goofus but what battery are you talking about here and where am I putting it? By the way, I'm thinking about just keeping my computer on standby mode, hoping that will prevent future aggravation. The problem seems to be getting worse every time I totally shut off and then days later turn on again my computer.
Title: Re: Blank screen at first boot
Post by: patio on July 22, 2007, 08:34:06 AM
          (http://img.photobucket.com/albums/v81/patio/cmosbatt.jpg)
Title: Re: Blank screen at first boot
Post by: StickyR on July 24, 2007, 05:16:32 PM
Please understand why I'm a little hesitant about going with your suggestion. According to other information I gathered from the web,  I'm going to have to reset the CMOS or BIOS stats once I change the battery. That and the assurance that a battery should last 10 years and mine is only about 5; plus I'm not getting any message about a faulty battery when I do achieve a working screen.
Does anyone know of some software I can download that might tell me for sure whether my battery is OK or needs to be replaced? A whole diagnostic program might also be beneficial. I have tried searching for them on my own but most are not compatible for Windows 98.
Thanks again for your help and patience.
Title: Re: Blank screen at first boot
Post by: Richenstony on July 24, 2007, 05:21:10 PM
Its not hard at all to replace that battery.........
Title: Re: Blank screen at first boot
Post by: patio on July 25, 2007, 11:10:32 AM
1) You do not need to do anything in the BIOS period.
Replacing the battery automatically re-sets it to default.
2) Where does it say the batteries last 10 years ? ?
3) Most machines will not show a message the CMOS battery is failing.

You could be done by now...
Title: Re: Blank screen at first boot
Post by: StickyR on July 26, 2007, 07:05:38 AM
Thanks. I will try to follow your advice though my reluctance over futzing around with computer electronics may cause some short delay on my part. By the way, here is where I found the supposedly incorrect information on dealing with changing batteries:
http://www.smartcomputing.com/editorial/article.asp?article=articles/2004/w1510/32w10/32w10.asp