Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: DivineRage002 on July 19, 2007, 05:43:19 PM

Title: Random bluescreens/crashes
Post by: DivineRage002 on July 19, 2007, 05:43:19 PM
Heres my computer:

Case: Antec P180 ATX
Processor: Intel Quad-Core Q6600
Motherboard: P5N32-E SLI
Memory: Corsair XMS2 2x1Gb DDR2-800 4-4-4-12
Video card: EVGA 8800GTX
Hard drive: Seagate Barracuda 7200.10 500GB
Power supply: OCZ GameXStream 700W
Heat sink: Zalman CNPS9700NT
OS: Windows Vista Home Premium


Here's the problem I'm having.

As you can tell from my computer, I'm a gamer. And when gaming I often come across some random bluescreen errors such as "IRQL Not less or equal" or some other random stuff (I'm not an expert, and I have no idea what the *censored* that thing stands for)

Also I often come across some "X program stopped responding, Windows is looking for a solution..."

Any idea what could cause these errors?

I'm thinking it might be bad memory, though I could be completely wrong.

Funny thing is, sometimes it will work fine for hours, and sometimes it will crash within 10 minutes of gaming.
Title: Re: Random bluescreens/crashes
Post by: Deerpark on July 19, 2007, 05:48:09 PM
Well it can be a lot of things but with random blue screens my initial suspect would also be the memory.

Download memtest86 (http://www.memtest86.com/memtest86-3.3.iso.zip) and burn it to a cd. Restart your computer with cd in the drive and boot from it. Let the program run through all its tests at least one time.
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 19, 2007, 06:51:25 PM
Hmmm, I dont have any burning software installed, but do you think that instead, I could take the memory off my old computer and put it on this one, see if it works, and get my answer that way? Or is it more complicated than that?
Title: Re: Random bluescreens/crashes
Post by: Deerpark on July 19, 2007, 07:05:24 PM
There will be a certain degree of uncertainty and you'll need to make sure the memory form your old machine is compatible of course. But yeah you could try that. Personally I'd  do the memtest though.

Ohh and I've just remembered that with memtest86+ (basically the same as memtest86) you can get a floppy version.
http://www.memtest.org/#downiso
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 20, 2007, 01:58:05 PM
Hmmm, when I try to extract the zip of memtest86, it says "The requested operation requires elevation".
Title: Re: Random bluescreens/crashes
Post by: Deerpark on July 20, 2007, 02:10:01 PM
Hmm it shouldn't say that just for extracting a zip file.
First try to re-download it just to make sure it wasn't a bad download.
If that doesn't work what did you extract it with?
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 20, 2007, 02:34:47 PM
Winrar.

Edit: And it still doesnt work.
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 20, 2007, 02:54:08 PM
(http://www.supercars.net/pitlane/pics/558588d.jpg)
Title: Re: Random bluescreens/crashes
Post by: Deerpark on July 20, 2007, 03:08:27 PM
Okay try this then. find your Winrar shortcut. Right click it and select 'Run as administrator'. Then open the zip file in Winrar and extract the content.
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 20, 2007, 03:36:07 PM
Got it! I get a folder with two files in it.

BOOT.CAT
MEMTEST.IMG


I burn these two on a CD, and boot from it?
Title: Re: Random bluescreens/crashes
Post by: Deerpark on July 20, 2007, 03:51:43 PM
Lol you want to burn it know... I gave you that other link because you didn't have burning software installed.
But it doesn't seem to be the right version you've gotten.

Get this one if you want to burn to a cd:
http://www.memtest.org/download/1.70/memtest86+-1.70.iso.zip

And this one if you want to make a diskette version:
http://www.memtest.org/download/1.70/memtest86+-1.70.floppy.zip

For the cd version, burn the iso file as an image or a saved project. Your burning software should have an option for this.

For the diskette version, run the install.bat. You might need to run as administrator.
Title: Re: Random bluescreens/crashes
Post by: MrMikeinVegas on July 21, 2007, 07:11:36 PM
It is possible that it is a memory problem but I'll bet you 50 doughnuts its a sound card problem either and irq conflict or driver -are you using a wannabe soundblaster?
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 23, 2007, 09:26:25 PM
I'm actually using onboard.

Edit: DONT HIT ME PLEASE!!! I know its really stupid! But I tried saving money thinking that the onboard could get the job done. And I really though it did.
Title: Re: Random bluescreens/crashes
Post by: Deerpark on July 24, 2007, 05:47:44 AM
I think you should disregard the comment from MrMikeinVegas. Many, many people use onboard sound cards without any problems at all.
Did you give memtest a try?
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 24, 2007, 12:08:37 PM
So yeah, I copy the .iso file directly on the CD, then I just boot on it, and it should work?
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 24, 2007, 12:13:37 PM
This is the priority I put in the BIOS.

1: CD ROM
2: Removable
3: HDD
4: None



When I boot from the CD, all it does is show a black screen with a blinking underscore in the top left corner of the screen, and then it just skips to windows.
Title: Re: Random bluescreens/crashes
Post by: Deerpark on July 24, 2007, 12:16:48 PM
You need to burn the iso as an image. In Nero 7 it's called "Burn image to disk". If you can't find the option, tell me the name of the burner software and I'll try to find out.
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 24, 2007, 09:02:37 PM
I'm using "Roxio easy CD & DVD", and it doesnt work for *censored*.
Title: Re: Random bluescreens/crashes
Post by: Deerpark on July 25, 2007, 07:45:58 AM
Okay I found this on another forum.. it may work.
Right click the iso file and select 'open with', find 'Disc copy' in the new window and press ok. That should allow you to burn the iso.

If that doesn't work I suggest you download ImgBurn (http://www.imgburn.com/index.php?act=download) instead, its free and easy to use.
Just install it, right click the iso file and select 'Burn using ImgBurn'. In the new window that pops up press the button in the bottom left corner.
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 25, 2007, 11:30:13 PM
*censored*, how long does that thing run for?

Anyway, its been running for about two hours and a half now, and it got over 120 errors.

Does that mean my memory is good for scrap?
Title: Re: Random bluescreens/crashes
Post by: patio on July 26, 2007, 05:53:43 AM
MemTest is a loop test...it runs til you turn it off.
Any errors mean the RAM needs replaced.
Test one stick at a time to determine which one is bad.
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 26, 2007, 09:45:54 AM
Well, since its DDR2 and they have to work together (or I think?) I believe I should just send both back and ask for a new pair.
Title: Re: Random bluescreens/crashes
Post by: Fed on July 26, 2007, 04:00:04 PM
Try re-seating the ram first.
Title: Re: Random bluescreens/crashes
Post by: DivineRage002 on July 27, 2007, 10:51:22 AM
Already did that.