Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Motherof3 on September 02, 2007, 02:12:44 PM

Title: Please help me fix this.
Post by: Motherof3 on September 02, 2007, 02:12:44 PM
I have a Dell running XP and when you turn it on only the backround picture comes up. There is no start button for desktop folders just the picture. I can get to the task manager but do not know where to go from there. I will try to search the forum for this same question with any answers to it but wanted to post incase I don't find any.
Thanks
Title: Re: Please help me fix this.
Post by: SuperDave on September 02, 2007, 05:50:33 PM
Can you tell us when this started happening? Did you download/install/remove anything before it started to malfunction? Can you start in safe mode?
Title: Re: Please help me fix this.
Post by: dbroghammer on September 02, 2007, 06:59:05 PM
I keep getting this error on my screen on my EMachine Computer and I have Windows XP with 2.60GHz and 40GB and 256Mb capability. The error says :"Cannot determine capture window resolution. You must run the configuration program to set the video settings". I have tried running a configuration program and it didn't help. What can I do to fix this error?
Title: Re: Please help me fix this.
Post by: JoeMama on September 02, 2007, 07:43:11 PM
I have a Dell running XP and when you turn it on only the backround picture comes up. There is no start button for desktop folders just the picture. I can get to the task manager but do not know where to go from there. I will try to search the forum for this same question with any answers to it but wanted to post incase I don't find any.
Thanks

If you get to the task manager, Click File, then New Task.  Type in explorer.exe and hit enter.  That will get your start button and taskbar up.

Then go to Start, Run and type regedit. 

The value for this key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Should be shell="explorer.exe"
Title: Re: Please help me fix this.
Post by: patio on September 02, 2007, 08:09:55 PM
dbroghammer,
First off Welcome Aboard.
It's usually best to start a new topic so your problem can recieve the proper attention.
Trying to solve 2 different issues in one topic just gets confusing.
Title: Re: Please help me fix this.
Post by: Motherof3 on September 09, 2007, 05:23:12 PM
Thanks for answering I was not able to get back on the computer until now.

Before the problem started my younger son was restoring the computer to a different date. He did this quite a few times for about a week or so and sometimes a couple times a day. I don't know if this caused anything but that's the only thing I can think of. He was having trouble connecting to a game he plays online.

I tried what was written above and the start menu does not open, I can get to my documents but when I try and open anything after a minute or so it say not responding. I cannot get to the start menu or open much at all.

When I turn on the computer it says select user then it says loading then the backround picture comes up and then nothing.

Thanks
Title: Re: Please help me fix this.
Post by: programming_pat on September 09, 2007, 09:04:50 PM
Can you get the start menu and desktop icons to come up with the explorer.exe command?
Title: Re: Please help me fix this.
Post by: Motherof3 on September 10, 2007, 10:05:39 AM
No, I can get to my documents but when I try to open most things I get either choose a program to open or cannot access.

I don't know if this helps or not my system is
Intel Pentium 4 processor 3.0GHZ
512MB DDR SDRAM at 400MHZ
128MB DDR NVidia GeForce FX 5200 graphics card
80GB 7200 RPM Ultra ATA Hard Drive.

I tried to start in safe mode and restore to last known working point and it did nothing. System restore opens a white screen nothing loads. My son said he shut down and restarted the computer and when it started up the start up and desk top icons were gone. He swears he did nothing to it before shutting it down. But I do know he was restoring it a lot before this all happened.

Thanks