Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Sidewinder on September 14, 2007, 07:55:38 AM

Title: Ghost Images When Printing
Post by: Sidewinder on September 14, 2007, 07:55:38 AM

I recently installed new drivers and software for an HP printer. At the same time I received an Email and opened it. Ever since the Email text appears whenever I'm printing whether a file or something from the web. Both a the Email text and whatever I'm trying to print result in a superimposed image.

I have since rebooted and shutdown the machine but the double images still appear. Am running XP Home with a HP Deskjet D1341 printer.

Anyone have any ideas?

Title: Re: Ghost Images When Printing
Post by: mektek on September 14, 2007, 08:17:32 AM

I would uninstall the printer completely and re-install it, making sure not to have email or any other programs running in the background this time.

Title: Re: Ghost Images When Printing
Post by: Sidewinder on September 14, 2007, 02:41:11 PM

Thanks mektek,

Reinstalled the printer with no change. Turns out there was a virus, which after a scan and clean the problem disappeared.

Thanks for your time and effort.