Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: vindi on September 22, 2007, 08:36:48 PM

Title: Very peculiar issue
Post by: vindi on September 22, 2007, 08:36:48 PM
Hello.
I have just finished putting my new computer together, all stoked about probing this 2.66 dual core processor and all and when I turn the computer on, all I get is everything running in the computer, except for the fact that the LCD screen will remain in the standby mode. Another words, as if the monitor was disconnected. I have tried G-Force 8800 and G-Force 7600 and lastly pc-express G-Force 5200 and none resolved the issue. I even tried, besides the DVI output, to use a VGA adapter. Pretty frustrating. I have no idea what is going on with that thing. Any ideas or experiences?
Title: Re: Very peculiar issue
Post by: truckyme on September 22, 2007, 09:44:50 PM
is your video card hooked up correctly? can your power supply provide the power?
Title: Re: Very peculiar issue
Post by: unlovedwarrior on September 23, 2007, 03:37:11 PM
if the video card is an addon make sure your monitor is plugged into the addon card not the onboard card
Title: Re: Very peculiar issue
Post by: vindi on September 24, 2007, 10:51:44 AM
hey there. thanks for advices. the graphic card is hooked up properly, i tried two cards, 7800 and 5200 and both do not work, no onboard graphics. the power supply will produce 550W. I have noticed that my mobo receives 500 and 667mhz memory. i have 4gb of 800mhz memory, could that be a issue guys? thanks a lot
Title: Re: Very peculiar issue
Post by: unlovedwarrior on September 24, 2007, 11:36:49 AM
it might dl memtest86
Title: Re: Very peculiar issue
Post by: Mastodont on September 24, 2007, 12:11:45 PM
Memory sticks should be backwards compatibile - if they are capable of working at 800 MHz, they can also work at lower speeds. Maybe if you want to use an add-on graphics card, you must disable the on-board one first by setting jumpers or in the BIOS?
Title: Re: Very peculiar issue
Post by: vindi on September 24, 2007, 01:26:14 PM
Memory sticks should be backwards compatibile - if they are capable of working at 800 MHz, they can also work at lower speeds. Maybe if you want to use an add-on graphics card, you must disable the on-board one first by setting jumpers or in the BIOS?
obviously I cant get to BIOS because the screen is dead. Are you referring to the BIOS mobo settings, where there are six pins and so you can change it that way? I am pretty sure there is no onboard graphics tho. This is the kind of mobo I have:INTEL D975XBX This indeed is a peculiar issue, moreover when you say that it is not because of the ram speed, which I was almost about to buy a new one. I did not know that the higher speed rams can sort of adjust to the lower speed. Well..
Title: Re: Very peculiar issue
Post by: ale52 on September 24, 2007, 02:08:25 PM
Pull one of the sticks out and see if it boots.

Alan <><  :D
Title: Re: Very peculiar issue
Post by: patio on September 24, 2007, 02:30:18 PM
Quote
I did not know that the higher speed rams can sort of adjust to the lower speed. Well..

Some can, some cannot...travel to crucial.com to find out exactly which RAM your machine prefers.
Title: Re: Very peculiar issue
Post by: vindi on September 24, 2007, 03:14:45 PM
Pull one of the sticks out and see if it boots.

Alan <><  :D
no, it doesnt boot :( when I take out one of the sticks.
The website does not have Corsair listed. It is Corsair  XMS2 extreme.
I have listened to the computer now several times and always after about five to ten seconds after I turn it on it makes a 'click' sound and it sounds mechanical, not digital. Maybe I should try to take out and put back the cpu? I have noticed that the frame of the cpu fan is cracked, but it works flawlessly and I do not think it should have any connection to the issue. What do you guys think?
Title: Re: Very peculiar issue
Post by: unlovedwarrior on September 24, 2007, 04:16:00 PM
sounds like maybe a harddrive problem go to the maker of your hdd and dl the tool to check it
Title: Re: Very peculiar issue
Post by: patio on September 24, 2007, 05:05:00 PM
Quote
The website does not have Corsair listed. It is Corsair  XMS2 extreme.

The brand for now doesn't matter...what type and speed of RAM did crucial list for your machine ? ?
This is the important info...
Title: Re: Very peculiar issue
Post by: Mastodont on September 24, 2007, 07:19:43 PM
Quote
I did not know that the higher speed rams can sort of adjust to the lower speed
It is not the RAM that chooses its speed but the motherboard's chipset that dictates it. As far as I know, the given speed of RAM (in this case 800 MHz) is the highest speed at which the manufacturer claims it will work stable (and not the only speed).
Quote
Are you referring to the BIOS mobo settings, where there are six pins and so you can change it that way?
No, I was refering to the jumpers with which one can disable onboard video or sound cards that I know occur in some motherboards. But since Your mobo has no onboard video card, there is obviously nothing to disable. However, these jumpers You have mentioned should allow some setting for system configuration mode, in which the BIOS checks system configuration more thoroughly and tries to solve compatibility issues. I am not sure about that but maybe this could help. Probably You could find more reliable info on that in the mobo's manual.
Maybe You could try putting the graphics card to another PCI-e slot? Maybe one of them is not working properly for some reason?
And the last idea - perhaps it's the monitor and not the graphics card? Have you tried connecting the system to a different one?
Good luck.
Title: Re: Very peculiar issue
Post by: vindi on September 25, 2007, 03:24:21 PM
Quote
The website does not have Corsair listed. It is Corsair  XMS2 extreme.

The brand for now doesn't matter...what type and speed of RAM did crucial list for your machine ? ?
This is the important info...
it says it can run any kind of DDR2 memory, no matter what speed it is, as you guys said. To the hard drive issue - I though the system was to boot even with no hard drive at all, at least to BIOS. So now I know it is not the graphic card, it is not the memory or the power supply, so it could be faulty CPU or chipset or  the entire motherboard. Hm.. I have also heard about this PC diagnostics card that is capable of rendering the problems, which arise when you turn on the computer. The monitor works, I am using my laptop in the meantime, so I know it works.
Well, another thing that came to my mind. Could that be because I am using a AVG to DVI converter on the graphic card output (I am using a VGA cable therefore)? Because I have only a 18 pin DVI cable and that did not work so I figured I would get a converter, because the 24 pin DVI cable runs over 20 bucks and I am just about to run out of my budget.
Title: Re: Very peculiar issue
Post by: patio on September 25, 2007, 05:05:51 PM
I believe the problem may likely lie in your last paragraph...
Title: Re: Very peculiar issue
Post by: vindi on September 25, 2007, 07:57:09 PM
I believe the problem may likely lie in your last paragraph...

:o So you think if I buy this 24pin DVI cable that might as well resolve the issue? I did not do it, because I have already spent a $100 on a G-Force 5200 card thinking that my old 7800 got burned. So I figured to go to this forum to get some valuable advices and stop feeding CircuitCity. So I will go by there tomorrow and report my status. If that does not work, and right now I am unfortunately very down, I will have to march to GeekSquad greatly mortified. I used to fix computers not a long time ago, but as time passed, the technology got well ahead apparently. I was one of the first proud owners of P 120 with a turbo button on the case that retailed at several thousands. 
Title: Re: Very peculiar issue
Post by: vindi on September 26, 2007, 04:38:35 PM
So, I went to Circuit City, spent my last cast and payed the rest with the credit card. That *censored* 24 pin DVI cable is 50 dollars! Well well well. It did not help. So now what.. take it to the service people to charge me another hundred or get rid of it and take the loss?
Any last recommendations?
Title: Re: Very peculiar issue
Post by: vindi on September 27, 2007, 08:54:00 PM
I am going to smash that pile of %#$@% into pieces. Spent almost a $1000 to get several sleepless nights and endless headaches. Plus frustration. Worth every penny, definitely.
I am stupid enough to go get this PC diagnostic card. That thing will tell me that the motherboard is faulty and I swear to my mama I crush that thing into dust. The vindication will be worth the money. And I will start reading books instead on going on the Internet. And write with my hand.
Back to the primitive.
Amen.
Title: Re: Very peculiar issue
Post by: Fed on September 28, 2007, 02:21:31 AM
Did you try another monitor?
Title: Re: Very peculiar issue
Post by: vindi on September 28, 2007, 07:56:28 PM
Yes Fed, I tried another monitor, even though this one is a couple months old only.
Thanks for the last word of hope.
Have a good one
Title: Re: Very peculiar issue
Post by: Fed on September 28, 2007, 11:32:05 PM
Grasping at straws here trying to get my head around your problem.
Is your Power Supply voltage switch set correctly for your electricity supply?
115/240
Title: Re: Very peculiar issue
Post by: vindi on September 29, 2007, 03:17:04 PM
Grasping at straws here trying to get my head around your problem.
Is your Power Supply voltage switch set correctly for your electricity supply?
115/240
Yeah bud, it is set to 115..
Title: Re: Very peculiar issue
Post by: Fed on September 29, 2007, 05:38:49 PM
At this stage I think I'd go through each and every step in the following link.
http://www.computerhope.com/issues/ch000607.htm
There has to be an answer to this.
Title: Re: Very peculiar issue
Post by: The Saviour on September 29, 2007, 05:48:15 PM
Has anyone given any thought to the idea, that it may, in fact, be the CPU?

Just a thought...
Title: Re: Very peculiar issue
Post by: Fed on September 29, 2007, 06:06:46 PM
With so many parts to swap around for elimination this might be a job for the fixit shop so Vindi doesn't go to the poorhouse buying them.
Title: Re: Very peculiar issue
Post by: The Saviour on September 29, 2007, 06:19:13 PM
That's a good point, Fed...

I didn't mean that he purchase a new one...but check to make sure it was installed properly...including thermal paste, proper seating, heatsink...ventilation...

The whole build should actually be checked as previously suggested...
Title: Re: Very peculiar issue
Post by: vindi on September 30, 2007, 09:20:05 AM
I was also thinking about the CPU. That is why I have ordered a PC diagnostic card, which should tell me eventually what is wrong with the computer.
Thank you for the endeavor guys, I appreciate that  ;)
Title: Re: Very peculiar issue
Post by: Fed on September 30, 2007, 04:27:36 PM
We'll keep the light on Vindi.
Title: Re: Very peculiar issue
Post by: vindi on October 07, 2007, 07:51:23 PM
Hello there once again.
I only wanted to give you guys an update on my status. I grew desperate after trying to pinpoint the issue with my newly purchased PC diagnostic card throwing error 34 at me not knowing what kind of BIOS my Intel mobo had. So I decided to give up and bring it to the "professionals". Well, I took it to the Firedogs first. They did not even accept it, saying they do not know they would be able to pinpoint the problem either. They recommended TigerDirect. These guys were like "No problem sir, we are the best in business." Well after five days I get a call to pick my PC up. They made me pay $80 for labor and the report they gave me that they did not find out anything wrong with the PC. Now are you serious about that, I asked the technician. That guy was several years younger than me and I am almost sure I know more about computers than they all together. Now I have a question. Can it get any worse? Still the same problem, will power on, but no signal to the monitor. I am bringing it to the GeekSquad, I made a deal with them that if they don't exactly tell me what the problem is, I won't pay a cent. This computer will be the most expensive one in my computer history.
Cheers and hope you are all doing well.
Vindi
Title: Re: Very peculiar issue
Post by: programming_pat on October 07, 2007, 08:49:52 PM
the only option may be to get the expensive video cable. the vga cable may not be able to handle the video card and the monitor.
Title: Re: Very peculiar issue
Post by: vindi on October 09, 2007, 09:32:05 AM
the only option may be to get the expensive video cable. the vga cable may not be able to handle the video card and the monitor.
I have a DVI cable that I bought for $50. It is not that. Another update. I went to the GeekSquad people and after about an hour of a bunch of geeks staring at the glaring case they concluded they do not have the equipment to check it out. Oh my dear holly Molly guys. Is that even possible?
Well so I took it home again and had some free time so I figured I would pull out my old CPU from my old computer and replace it for the new one. After about a half hour of trying to take off the *censored* Dell heatsink, I discovered, that even though the new mobo is said to be able to support P4 CPUs, this one was just about old enough not to be supported. So I had to put itall back and lost a good hour again. I have another computer with Pendium D CPU so I will try to abuse that one. Man am I glad I am not in the PC industry. My hair would be even whiter than it is now. :)