Computer Hope
Software => Computer software => Topic started by: rambo on September 24, 2007, 03:19:28 PM
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i am currently only able to use my computer via crtl+alt+del (i cannot right click on the background either) due to my desktop icons and start bar no longer being there. i believe the reason for this is i have somehow deleted the explorer.exe file, and i dont know how im able to fix this problem.
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More info including what happened and which flavor of Windows...
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thanks for the reply. i have windows xp. i was deleting the information from my cookies folder and other such folders as like a clean up operation and i think i must have accidently deleted the explorer.exe file,i may have done this though my temp and temporayinternet file. i researched this on the web and found some previous forums with people suggesting going into your explorer.exe file but when i type the filelocation in it says cannot find the file etc.
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What is it like in safemode ? ?
Do you have an XP CD in case a repair install is needed ? ?
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rambo ....... Well...if you are certain that you created the issue, go into sysystem restore and restore things back to the last restore point point before you deleted your desktop.
dl65 ::)
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in safemode the computer is the same with no icons and startbar. i do not have my xp cd,this is because a family friend put toghther and sorted out mycomputer but in the pile of cds he left there was no windows xp cd.thank you
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Try running rstrui.exe from ctrl+alt+del. I believe that is the System Restore application.
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Try running rstrui.exe from ctrl+alt+del. I believe that is the System Restore application.
No although restrui.exe is the system restore function, you cannot access that from the cntrl+alt+del. you need to go to command prompt.
Type the following command at a command prompt, and then press ENTER:. %systemroot%\system32\restore\rstrui.exe
Then follow directions to restore computer to earlier restore, given that you do have an earlier restore created
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about the system restore. i have not created a previous restore point myself, but will the computer automatically have a restore point, like a default restore point or something?. also will a system restore really work?
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Unless System Restore was disabled for some reason, it should automatically create restore points.
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Ok read here : http://in.answers.yahoo.com/question/index?qid=20060614025751AAoFzRG
Most people are telling you to reformat .......
I would read everything on that page all coments if your unsure about some of them post back and we will try and help you out a little more :)
Tony : Here to serve :)
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thank tou both for the reply. i will try the things on the link provided, if i dont have any luck doing that my only option may only be to do a system restore.thank you
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i have tried the the 1st comment going into safe mode didnt work. i then tried a scan with ad-aware and deleted the files it found which were 2 and not any danger, however it would not let me perfrom a scan with kaspersky saying my key had expired. in another comment it suggest createing another user, but i dont know the way i could do this without control pannel. in my processor i have a few .exe that i do not know if they are good or dangerous, i aslo have no exploere.exe here. another comment suggests somebody sending explorer.exe via e-mail but they were unsure if that can be done or work, im totally stumped. i am a bit unsure about a system restore because i do not know how to do one and if i did do one would have have to reinstall things like my wireless conection beacuseif i did i would find it near impossible to do so correctly.
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Ok see now i would just reformat...... i dont waste time in saying that if im persaonlly stumped maybe another member has a better idea but ive tryed everything to my knowleage and one of the suggestions that was quoted on there as right by a top poster is to reformat your computer ...... or repare upon a x-p disc boot .... its totally up 2 you , if there is a way to back up certain files nows the time to do it .....
Tony :)
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i assume that reformat is the same as system restore, how doi do this and if this works willi have to reinstall programs like my wireless.
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If it is possible, it is best to try using a system restore point. it's quick and very easy and you should be able to do this as most systems are automatically set to make a restore point when a major event takes place. for example adding new software. and stuff like that. If you can't use a restore point to restore to an earlier time, you will want to do a repair installation of windows. this will fix your problem and you should not lose any files or data.
Good luck. P.S. there is no reason you should have to reformat your hard drive with a clean install. you will lose all data for no reason.
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Reformatting your Windows XP computer will erase everything on your hard drive and reinstall the operating system. To avoid losing your data (documents, pictures, music, etc.), you will want to backup your information prior to reformatting. See the ITS Help Desk Personal Data Backup Support Center for more information. After you have reformatted your computer, you will need to reinstall all of your personal data, as well as any software products you may use (for example, Microsoft Office, iTunes, Symantec AntiVirus, etc.).
Reformatting your Windows XP computer has three main parts:
* Reformatting the computer from your operating system CD.
* Reinstalling the drivers that came with your computer.
* Running Windows Update to reinstall all security updates and patches.
Please contact the ITS Help Desk (384-4357) prior to reformatting your computer if you have questions about any of these processes involved.
NOTE: If you have a network connection, please unplug from the network before starting installation.
1. First, make sure that your computer is set to Boot to CD. This is a different procedure depending on your computer. When your computer first boots look for an option to enter the BIOS settings. Under the BIOS settings find the "Boot Order" and make sure the CD-ROM is set to boot first. If you have any problems with this please contact the ITS Help Desk at 319-384-HELP.
2. With the Windows XP CD in the CD-ROM drive, save your BIOS settings and exit.
3. If you've done everything correctly you should be asked to "Press Any Key to Boot from CD".
(http://i211.photobucket.com/albums/bb196/richenstony/bootformcd.jpg)
4. After installing the necessary setup files, Windows XP will display your partitions. Delete any existing partitions by selecting the desired partition with the arrow keys, press D to delete and then L to confirm the deletion.
(http://i211.photobucket.com/albums/bb196/richenstony/windowsxphomeset-up.jpg)
5. You should now have only one option, "Unpartitioned Space". Press Enter to install Windows XP to the unpartitioned space.
(http://i211.photobucket.com/albums/bb196/richenstony/UPPARATIONSPACE.jpg)
6. When asked how you would like to format the partition, select "Format using the NTFS file system".
(http://i211.photobucket.com/albums/bb196/richenstony/FORMAT1.jpg)
7. After the partition is formatted, Windows XP will begin installation. The computer will reboot. While the computer is rebooting, please do not touch any keys. From now on the screens will look like the following:
(http://i211.photobucket.com/albums/bb196/richenstony/anexcitingnewlook.jpg)
8. Enter your product key. If you purchased Windows XP from the IMU Bookstore, the product key will be located on the back of the sleeve your CD came in. If you are reformatting using a Windows XP CD that came with your computer, the product key may be located on a sticker somewhere on your computer case.
(http://i211.photobucket.com/albums/bb196/richenstony/productkey.jpg)
9. When asked for Network Settings, choose "Typical Settings".
(http://i211.photobucket.com/albums/bb196/richenstony/network.jpg)
10. Windows XP will now complete installation. Upon completion you will need to re-install the drivers for your hardware (Modem, Sound, Video, etc). Many PC companies such as Dell, Gateway, and HP will include a "Driver Installation CD" with the computer. Simply insert the CD and follow the instructions. Otherwise, you can download current drivers from many manufacturer's support web sites. If you have any problems please contact the ITS Help Desk at 319-384-HELP.
11. Next turn on the Internet Connection Firewall. Instructions to turn on the Internet Connection Firewall can be found here.
12. Reconnect your computer to the Network.
13. Run Windows Update by opening Internet Explorer, then clicking on Tools -> Windows Update. Follow the on-screen instructions for installing critical updates.
14. Restart your computer.
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If it is possible, it is best to try using a system restore point. it's quick and very easy and you should be able to do this as most systems are automatically set to make a restore point when a major event takes place. for example adding new software. and stuff like that. If you can't use a restore point to restore to an earlier time, you will want to do a repair installation of windows. this will fix your problem and you should not lose any files or data.
Good luck. P.S. there is no reason you should have to reformat your hard drive with a clean install. you will lose all data for no reason.
Why are you double posting ?
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You said you assumed that using a restore point is the same as reformatting, that is NOT true. i strongly advise against reformatting in this situation, as it seems unnecessary at this point. a system restore point, reformat/clean install (of windows), and a repair installation are 3 different things.
Read this link, skip right to the "skip to repair install"
http://www.michaelstevenstech.com/XPrepairinstall.htm#RI
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You said you assumed that using a restore point is the same as reformatting, that is NOT true. i strongly advise against reformatting in this situation, as it seems unnecessary at this point. a system restore point, reformat/clean install (of windows), and a repair installation are 3 different things.
Read this link, skip right to the "skip to repair install"
http://www.michaelstevenstech.com/XPrepairinstall.htm#RI
I didnt advise him to i gave him the option and my FORMAL OPINION... as i have ran out of ideas ... the guide is there if he really wants to reformat..... >:(
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Richenstony thank you very much for the information and help you have provided me with,however i do not have a windows cd and so im not able to do a reformating and it looks like i need a windows cd for the option wverb0783 provided. would a system restore work and can i do one without a windows cd?thank you
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Richenstony thank you very much for the information and help you have provided me with,however i do not have a windows cd and so im not able to do a reformating and it looks like i need a windows cd for the option wverb0783 provided. would a system restore work and can i do one without a windows cd?thank you
Its defiantly worth a try , system restore has never ever ever ever worked for me in tricky situations so i don't use it i tend to hunt around for information or i usually generally know ...... try your restore if it works great if it doesn't consider getting a x-p disc there not pricey at all .....
Please look into getting a disc .
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thank you, i will try a system restore because it looks like my only realistic option. however i am unsure how to do one and will i have to reinstall all my software and internet?thanks
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1.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
2.
On the Welcome screen, click Restore my computer to an earlier time, and then click Next.
3.
On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, as shown in Figure 2, and then click Next.
4.
On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs.
5.
Click Next if you are ready to proceed or click Back to change the restore point.
6.
The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK.
Goodluck let us know if it worked :)
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cheers for the very quick reply, but i do not have a the start bar across the bottam of my screen either, is there a way of accessing system restore through ctrl+alt+del?
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Ok
1. crl alt and del
2. file
3. new task run
4. type : "MSCONFIG" and click on "OK
5. Now Click on "LAUNCH SYSTEM RESTORE"
6. Leave Defaults and Click "NEXT"
Gdluck again
Tony :)
Let us know how it turns out :D
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again thank you for the super quick reply. i stillhave another question willi have to install software again?thanks
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Well that only depends on how far back you deside to go before your system went down.....
Example:
You install a AVG into your computer harddrive on the 22nd of July and you restore your computer for the 20th of July to will loose AVG as system restore is choosing the last known configuration that worked .
So in theory yes you will loose some data either way .....
Tony :)
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thank you. i am not to bothered about having to install something likeitunes again,its my internet im really bothered about. going to doa restore illlet youknow how it went. thank you
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Your welcome and i highley doubt you will loose your internet :)
Tony :)
Make sure you post back with the results part of us giving help is seeing if we helped :) its the buzz :D
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thank you, but im sorry to say you were right and a system restore did not work. i tried it back to an automatic one that the computer did,but there was no change when i logged back on. anyway thank youfor your continued help.
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Ok im starting to think you have a bad infection , have you any internet access on your computer ?
We need to run some virus scans & adware scans....
Tony
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Have a read :
http://forums.techguy.org/archive-windows-nt-2000-xp/370715-explorer-exe-wont-load-after.html
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yes i do have internet access. i ran an ad-aware scan the other day and it found nothing out of the ordinary however iwas notable to perfrom a scan with kaspersky as it said my key had expiredon both my 6.0 and 7.0 which is wierd because the key for 7.0 had months left.thank you
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i tyrped in sfc/scannow and it did the same as it did with explorer.exe - file could not be found etc... do you think i shoud try deleting the keys in the post u provided me with the link to?thanks
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Do you have the original Windows CD?
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Do you have the original Windows CD?
Nope he dont :-\ ;)
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no i dont not have my windows cd
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is it possible that i have i could have programs that are in my system configration that prevent the desktop and taskbar loading?
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no i dont not have my windows cd
Ok sorry, I didn't think so.
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You are eventually going to need a Windows CD...this is inevitable.
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You are eventually going to need a Windows CD...this is inevitable.
Ive tried everything patio..... have you any idea.....
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yes i think my buying a windows cd is my only option now. could any of you tell me the sorts of things i will need to remember like my I.P adress and other numbers i will need to know when it comes to installing my wireless internet. im asking this because the last time i(an old friend) had to reinstall windows it took ages to workout my internet.thanks
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rambo: when you are in safe mode you said the icons were not there. Is your start menu and taskbar there? I'm too lazy to read back through all this and see if they were.
Is there any way to do virus scans in safe mode? Have you tried?
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in safe mode nothing is there,no icons and taskbar, i avent tried ad-aware scan in safe mode,but my kasperky does not work at all for some reason.i tried downloaded surposedly safe nod32 the other day but once i did that it wouldnt even allow meto open taskmanger so i had to delete that.thanks