Computer Hope

Software => Computer software => Topic started by: MikeNf on September 27, 2007, 11:01:36 PM

Title: Problems with windows media player
Post by: MikeNf on September 27, 2007, 11:01:36 PM
For some reason when I try to watch videos on wmv/quicktime/etc, It crashes and doesnt respond, and it slows up the whole computer forcing me to restart. Ive tried re-installing windows media player to update my codecs, but that didnt help and it still crashes, I can play music through wmp, but just not videos.. And I dont think its my video card since I can play online games with no problem, so i thought it should be able to play videos, my friend told me it may be a virus problem, does anyone know what this could be? and if it is a virus problem, any reccomendations for a free virus remover?

thanks
Title: Re: Problems with windows media player
Post by: The Saviour on September 27, 2007, 11:10:18 PM
What version of Windows?  What version of Media Player?  What malware protection?  When's the last time you visited Windows Update for "high priority" updates?  When's the last time you ran a full-system scan with your malware protection?  Is your malware protection updated?  Are you running any P2P programs like LimeWire?
Title: Re: Problems with windows media player
Post by: MikeNf on September 27, 2007, 11:16:03 PM
Windows XP Professional 2002 =/     Windows Media Player 11
Not sure what malware protection I have, Windows Security alert, and I run Ad-Aware every so often.. Not sure if any of that is updated, and ive never checked for high priorty updates, and yeah I do use LimeWire sometimes
Title: Re: Problems with windows media player
Post by: The Saviour on September 27, 2007, 11:20:18 PM
Something you may want to look at:  Malware Guide (http://www.saviour-pc.com/forums/view.php?pg=malware_guide)
Title: Re: Problems with windows media player
Post by: MikeNf on September 27, 2007, 11:47:07 PM
Ive installed and ran both CCleaner and Spyware and they have caught and deleted some things, but my windows media player is still locking up and freezing, so could it be a codec probleM or maybe my video card?
Title: Re: Problems with windows media player
Post by: The Saviour on September 27, 2007, 11:51:48 PM
Make sure you have the latest "high priority" updates from Windows Update as well.

If you are still having issues...uninstall Windows Media Player 11...run CCleaner again...and download Media Player 11 again from Windows Update.
Title: Re: Problems with windows media player
Post by: MikeNf on September 28, 2007, 12:09:53 AM
I had the high priority updates, and I tried re installin and running CCleaner again and retrying it. What happens is when I first start the video, its a black screen, and I can just see my computer begin to lag and windows media player stops responding, and it only happens with videos and not music, so think it could be my video card? i have an Nvidia one, not really sure where to check out all the info for the card
Title: Re: Problems with windows media player
Post by: The Saviour on September 28, 2007, 12:11:18 AM
What is the file extension of the video file you are truying to play on the Media Player?  Where did it come from?
Title: Re: Problems with windows media player
Post by: MikeNf on September 28, 2007, 12:14:06 AM
Sorry you kind of lost me there, but the kind of file im trying to play is a .avi that ive made with a program called fraps
Title: Re: Problems with windows media player
Post by: The Saviour on September 28, 2007, 12:31:27 AM
Have you gone into Tools/Options/File Types to see if .avi is checked?

I've never heard of "fraps" by the way...
Title: Re: Problems with windows media player
Post by: MikeNf on September 28, 2007, 12:33:11 AM
Yeah its checked. everything is
Title: Re: Problems with windows media player
Post by: The Saviour on September 28, 2007, 12:37:27 AM
What's your screen res set at?
Title: Re: Problems with windows media player
Post by: MikeNf on September 28, 2007, 12:40:47 AM
1024 X 768
Title: Re: Problems with windows media player
Post by: The Saviour on September 28, 2007, 12:47:07 AM
See if your Media Player can play this sample avi file:

Sample (http://www.redridge.com/TrainingCd/sample.avi)
Title: Re: Problems with windows media player
Post by: MikeNf on September 28, 2007, 12:49:33 AM
Whoa, it actually did :o, whats different from that one and any other one?
Title: Re: Problems with windows media player
Post by: The Saviour on September 28, 2007, 12:54:37 AM
The problem may lie within the avi file you created with "fraps".

So we know it's not the Media Player...and we know it isn't your video card.

I briefly looked over "fraps" at their site...their latest version is 2.9.2...I think.  Anyhow....The avi file you created with "fraps" may be playing at a speed the Player can't handle...specifically FPS (frames per second)...that's one cause.  Another may be the refresh rate of the monitor.  One more may be that your video card may not support full 3D acceleration...it really depends on what this avi file is that you're trying to play.
Title: Re: Problems with windows media player
Post by: MikeNf on September 28, 2007, 12:57:44 AM
What about just regular Videos? Ive downloaded a few movies off limewire and they seem to lock to, so maybe i should adjust my video card settinsg around to a different screen refresh rate?
Title: Re: Problems with windows media player
Post by: The Saviour on September 28, 2007, 01:10:06 AM
Actually...have you made any changes to the settings on your video card lately?

The reason I'm asking is that usually the default settings (after GPU installs) will work with most games and videos...unless these games or videos require certain display settings...but are usually handled automatically by the card if the card supports the game/video.

I don't think I'd be messing around too much with your display settings...and I don't want you to think I've wasted your time, but you may want to wait for someone else to come along with a better grasp of graphic cards than I.

Hopefully, we've ruled out the virus...since we know you can play avi files.

Here's an opinion from me...about LimeWire...

I'm really not a big fan of P2P...to me...you're just asking for trounle...because you really don't know what you're getting off of another end-user's machine.  Even if you protect yourself with all the latest malware protection...there is that slight chance you could be vulnerable...and open yourself up to infection.  It's your decision though.

Just hang in there...hopefully someone else will chime in here and give you a hand...okay?

Sorry I couldn't be more help...Good Luck!
Title: Re: Problems with windows media player
Post by: MikeNf on September 28, 2007, 01:12:57 AM
pshh yeah right, i was expecting you to not respond after the 1st time, You helped me a lot, even if it doesnt fix my wmp i still got virus blockers and stuff  ;) but you really did help, Anways im probably going to bed now, I dont quite remember making any changes to my video card, but ill wait for more responsd from others and check it out more tomorrow, gnight
Title: Re: Problems with windows media player
Post by: The Saviour on September 28, 2007, 01:21:42 AM
When you get the chance...and if you have a DVD player...pop a movie in the drive and play it with Windows Medai Player...let us know what happened...
Title: Re: Problems with windows media player
Post by: MikeNf on September 28, 2007, 02:21:27 PM
When I put in a few dvd's it brought up and made me install some other player, and that froze it as well
Title: Re: Problems with windows media player
Post by: patio on September 28, 2007, 05:25:55 PM
DLoad and install VLC media player...if they won't play on there then the files are junk...
Title: Re: Problems with windows media player
Post by: misguided03 on July 27, 2008, 04:37:29 AM
Hello,


I have recently been having the same problems and went through all the normal channels of fixing the problems that appear. Being updates,running my hijack this and the free malware and virus programs on cnet. When that didnt help i pulled out the trusty alienware respawn kit still no dice.
I would agree on the resolution or acceleratioin but i am running a year old alienware
and the video card was top of the line at the time.
I started to notice these problems after the service pak 3 update so i held off on that and tried diffirent players both didnt seem to fix it.
Last option i am toying with is some sort of complication between the nVidia driver and some part of the software. As long as i can still play my games it isnt that important but i like my stuff to work a bit .When it doesnt it usally starts to cause other problems or your infected.

I have run the updater now and got all the newest drivers for both my video card, Monitor. and sound card.I have a few more idea's now though thank you guys.

My system is :
Nvidia 7900gt 256mb
Asus board
Dual-core ahtlon64 processor 3800+
Creative SB Audigy 2 ZS sound card
OS= xp pro
Monitor samsung sync-master 920 lcd if i remeber right.


Maybe that will spark something for you that it hasnt me