Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: JoeMama on October 05, 2007, 10:51:43 AM
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I have a Gateway desktop that was getting the message "Error loading operating system". The owner of the PC said they were getting a lot of popups that sounded like viruses to me.
I ran chkdsk, fixboot, and fixmbr. Then I got the message "NTLDR is missing". I was able to restore the NTLDR file but not the ntdetect.com. It said it's unable to copy the file.
When I run chkdsk /p it says "The volume appears to contain one or more unrecoverable problems."
So I try to do a repair install and the option isn't listed. This is an XP home system but it's saying the file system is FAT. It says 76317 MB used and 9 MB free.
I tried connecting the drive to my computer and no usable files are listed. The names of the files look like chinese.
I hope this hard drive isn't gone, because they have some files they need off there. She is a teacher and has her grades stored on it, but of course they're not backed up anywhere.
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It looks like you need to reformat, and reinstall OS.
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This may be worth a shot (http://www.softplatz.com/Soft/Utilities/Other/Smart-Partition-Recovery.html)