Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: dairyman on October 07, 2007, 02:58:04 AM

Title: Sygate Personal Firewall problem ***Begging for help!***
Post by: dairyman on October 07, 2007, 02:58:04 AM

I just installed Sygate Personal Firewall.

When I visit certain websites, Sygate Firewall blocks Firefox from accessing the internet.
Now I have Connection Timeouts. I exited SPF and turned Windows Firewall back on, but I still have the problem!

Anyone who had this problem and managed to fix it?

By the way, the website that was blocked is the document showing me how to unblock it   ;D >:(

Thank you in advance.

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: Broni on October 07, 2007, 03:07:35 AM

Did you uninstall Sygate? If not, it still may have some services running.

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: Fed on October 07, 2007, 03:12:55 AM

Did you click OK when Sygate asked you if it should allow Firefox to access the internet?
You would also have to check the box to tell Sygate to 'remember the setting'.
Same goes for email, IMs, FTP, or anything else that needs to access the net including programs wanting to update.
You only have to tell Sygate once, it has a good memory. ;)

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: dairyman on October 07, 2007, 03:15:28 AM

Yes, I click 'OK' and 'Remember this setting'.
But after 5 seconds or something like that it just said "Sygate has blocked FIREFOX.EXE".

I remember an article that said Firefox uses ICMP 3 and 4, but Sygate blocks it.

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: Fed on October 07, 2007, 03:17:18 AM

I don't have Firefox so I can't comment on that sorry.

Edit: If you right click on the Sygate Icon in the taskbar and select "Applictions' you will see what's going on.

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: dairyman on October 07, 2007, 03:28:54 AM

The web page is blocked in IE too - with both firewalls off!

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: Deerpark on October 07, 2007, 03:31:33 AM

Maybe the page is down...
Could you give us a link?

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: dairyman on October 07, 2007, 03:36:27 AM

I think this is it:
http://forums.sygate.com/vb/showthread.php?s=a6d2faf0bbc90ca9a59d209ecfbcc5c5&threadid=12518 (http://forums.sygate.com/vb/showthread.php?s=a6d2faf0bbc90ca9a59d209ecfbcc5c5&threadid=12518)

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: Deerpark on October 07, 2007, 03:56:01 AM

That link wont work.
The Sygate forums are down since Sygate has been bought up by Symantec.
In other words it's dead to me too.

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: Deerpark on October 07, 2007, 03:58:51 AM

Btw if you need to read the post you can do that here (http://web.archive.org/web/20070218220658/http://forums.sygate.com/vb/showthread.php?s=a6d2faf0bbc90ca9a59d209ecfbcc5c5&threadid=12518).

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: elxr06 on October 07, 2007, 12:15:42 PM

yup, if you just type in www.sygate.com (the original sygate firewall website link), it'll simply get redirected to symantec/norton's official site.

Title: Re: Sygate Personal Firewall problem ***Begging for help!***
Post by: dairyman on October 07, 2007, 06:30:53 PM

Thank you!

Firefox is working properly now.
I might contact Mozilla and report that the link is broken.

Once again, thank you